Joshua Mathers
North Richland Hills
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Starbucks Barista
Omni Hotels & Resorts
Fort Worth, TX
07.2025 - 12.2025
- Crafted high-quality beverages and maintained consistency in presentation.
- Fostered positive customer relationships through exceptional service and personalized experiences.
- Assisted in managing daily cash handling procedures and financial transactions efficiently.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Barista
Hilton Southlake Town Square
Southlake, TX
10.2023 - 06.2024
- Crafted high-quality beverages using espresso machines and brewing equipment.
- Provided exceptional customer service, enhancing guest satisfaction and repeat business..
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained cleanliness and organization of workstations to promote efficiency.
Online Order Filling
Walmart
06.2023 - 10.2023
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Café Attendant, Shift Lead
Gateway Church
08.2018 - 06.2023
- Managed daily cafe operations, ensuring smooth service and customer satisfaction.
- Trained new staff on food safety protocols and customer service standards.
- Implemented inventory management practices to reduce waste and optimize supplies.
- Developed and maintained positive relationships with church members through excellent service.
- Coordinated special events, providing catering support and logistical assistance.
Host
Cracker Barrel Co
12.2013 - 03.2014
- Welcomed guests and managed seating arrangements to optimize flow and enhance customer experience.
- Coordinated with kitchen staff to ensure timely service delivery during peak hours.
- Facilitated communication between front-of-house and back-of-house teams for seamless operations.
Education
High School Diploma -
Skills
- Customer Service
- Bilingual
- Team Player
- Leadership
- Time Management
- Friendly, positive attitude
- Customer service
LEADERSHIP
- Shift Lead Experience.
- Team Management
Languages
Spanish
Native or Bilingual
Timeline
Starbucks Barista
Omni Hotels & Resorts
07.2025 - 12.2025
Barista
Hilton Southlake Town Square
10.2023 - 06.2024
Online Order Filling
Walmart
06.2023 - 10.2023
Café Attendant, Shift Lead
Gateway Church
08.2018 - 06.2023
Host
Cracker Barrel Co
12.2013 - 03.2014