Brooklynn Bloss
Arlington
Summary
Experienced Lead Phlebotomy Technician known for exceptional attention to detail and strong customer service skills. Proven ability to collaborate with team members, ensuring adherence to safety protocols and improving patient experiences.
Experienced with venipuncture techniques, specimen handling, and patient interaction crucial for phlebotomy. Utilizes organizational skills to maintain accurate records and ensure seamless operations. Track record of fostering collaborative team environment and delivering consistent, high-quality patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Phlebotomy Technician
Biolife Plasma Services
Arlington, TX
09.2025 - Current
- Performed blood collection procedures adhering to safety protocols and quality standards.
- Assisted in training new staff on phlebotomy techniques and operational procedures.
- Maintained accurate documentation of donor information and sample integrity.
- Ensured proper handling and storage of biological samples per regulatory guidelines.
- Collaborated with team members to enhance workflow efficiency in donation processes.
- Monitored equipment functionality, conducting routine maintenance as necessary.
- Provided exceptional customer service, addressing donor inquiries and concerns promptly.
- Developed strong relationships with patients of diverse backgrounds, fostering trust and comfort during procedures.
- Displayed excellent attention to detail when labeling specimens correctly to avoid errors that could lead to misdiagnosis.
- Maintained up-to-date knowledge of industry advancements through ongoing professional development opportunities and certifications.
- Developed and implemented training processes to achieve high quality of care for patients.
- Collected blood samples following established safety protocols and procedures.
- Assisted in patient preparation, ensuring comfort and reducing anxiety during procedures.
Manager in Training
Domino's Pizza
Arlington, TX
12.2023 - 09.2025
- Oversaw daily operations, ensuring adherence to quality standards and operational efficiency.
- Trained new team members on procedures, enhancing teamwork and service delivery.
- Implemented inventory management processes, reducing waste and improving stock accuracy.
- Analyzed sales data to identify trends, driving targeted promotions and increasing customer engagement.
- Collaborated with management to enhance customer satisfaction through feedback initiatives.
- Streamlined order fulfillment processes, resulting in faster delivery times and improved service quality.
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
- Handled day-to-day customer or client questions via telephone or email.
- Gained knowledge of company policies, protocols and processes.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Kennel Technician
Royal Pet Resort
Arlington, TX
03.2022 - 09.2022
- Provided daily care and monitoring for animals, ensuring health and safety standards were met.
- Assisted in administering medications and treatments as directed by veterinary staff.
- Maintained clean and organized kennel facilities, promoting a safe environment for pets.
- Educated pet owners on proper animal care practices during check-ins and check-outs.
- Collaborated with team members to develop efficient feeding schedules for various breeds.
- Implemented enrichment activities to promote physical and mental well-being of dogs and cats.
- Trained new staff on kennel operations, safety protocols, and animal handling techniques.
- Streamlined cleaning processes to improve operational efficiency while maintaining high hygiene standards.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
Education
Associate of Arts - Arts
Tarrant County College
Arlington, TX07-2026
High School Diploma -
Martin High School
Arlington Texas12-2023
Skills
- Order of draw
- Lab safety protocols
- Blood collection techniques
- Needle disposal
- HIPAA compliance
- Specimen handling
- Venipuncture expertise
- Phlebotomy tech
- Patient identification
- Venipuncture
- Patient support
- Data entry
- Patient preparation
- Paperwork processing
- Recording data
- Emergency response training
- Specimen collection and storage
- Blood collection
Certification
- Certified Phlebotomist
Languages
Sign Language
Professional Working
Timeline
Lead Phlebotomy Technician
Biolife Plasma Services
09.2025 - Current
Manager in Training
Domino's Pizza
12.2023 - 09.2025
Kennel Technician
Royal Pet Resort
03.2022 - 09.2022
Associate of Arts - Arts
Tarrant County College
High School Diploma -
Martin High School