Jacque Faleschini
Jefferson
Summary
Dynamic Lead Phlebotomy Technician at Salem Health - Hospital, recognized for enhancing patient comfort and satisfaction through effective communication and expert venipuncture techniques. Proven ability to uphold HIPAA compliance while reducing wait times and ensuring accurate specimen handling, fostering a safe and efficient environment for diverse patient populations.
Professional in phlebotomy with significant experience in blood collection and laboratory procedures. Strong focus on teamwork and achieving results, ensuring reliable performance and adaptability to changing needs. Expertise in venipuncture, patient care, and maintaining compliance with safety standards. Known for effective communication, reliability, and leadership abilities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lead Phlebotomy Technician
Salem Health - Hospital
10.2001 - Current
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Evaluated and determined the most appropriate venipuncture site to minimize patient discomfort during blood collection procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Organized daily work based on collection priority.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Exhibited strong interpersonal skills when interacting with patients from various cultural backgrounds to establish rapport quickly.
- Reduced patient wait times with efficient scheduling and timely blood draws.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
- Upheld strict confidentiality standards to protect sensitive patient information in accordance with HIPAA regulations.
- Increased patient satisfaction by addressing concerns and answering questions about the phlebotomy process.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
No Degree - Phlebotomist
Phlebotomy Plus
Salem, OR08-2001
Skills
- Order of draw
- Lab safety protocols
- Blood collection techniques
- Needle disposal
- HIPAA compliance
- Capillary punctureAB
- Specimen handling
- Venipuncture expertise
- Pediatric phlebotomy
- Adaptable approach
- Patient identification
- Patient care
- Venipuncture
- Specimen labeling procedures
- Patient confidentiality
- Data entry
- Patient preparation
- Specimen preparation
- Proper labeling
Geriatric phlebotomy
Team leader
Relationship building
Decision-making
Customer service
Teamwork and collaboration
Problem-solving abilities
Reliability
Multitasking Abilities
Time management
Problem-solving
arterial blood gas
Certification
NHA CERTIFICATION
Timeline
Lead Phlebotomy Technician
Salem Health - Hospital
10.2001 - Current
No Degree - Phlebotomist
Phlebotomy Plus
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