Brooklynn Fashempour
Student At American University
Washington,DC
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
3
3
years of professional experience
24
24
years of post-secondary education
Work History
Member services specialist
American University RecFit
1 2024 - Current
- Front-line staff member to Recreational Sports and Fitness; Responsible for providing exceptional customer service to every person who enters any RecFit facility; Maintain effective front desk services.
- Managed complex membership accounts, ensuring accurate record-keeping and timely updates.
Mathematics Tutor
American University Math and Stat Department
08.2023 - Current
- Assist undergraduate and graduate students with various math courses including calculus, geometry, linear algebra, and basic statistics.
- Mentored struggling students, providing additional resources and encouragement that led to significant improvements in performance.
- Supported students with helpful study habits and exam strategies.
Congressional Intern
United States House of Representatives
05.2024 - 08.2024
- Gained valuable insight into the daily operations of a congressional office by attending briefings, hearings, and special events.
- Acquired a comprehensive understanding of legislative processes from bill introduction to final passage during term as Congressional Intern.
- Streamlined office workflow by updating contact databases regularly and monitoring incoming communications effectively.
- Built productive working relationships with fellow interns through collaborating on group assignments or projects within tight deadlines.
- Demonstrated adaptability by performing various administrative tasks including answering phone calls, greeting visitors, and managing mail distribution systems.
- Supported the drafting of correspondence for constituents, addressing their concerns and providing accurate information.
- Enhanced legislative research skills by analyzing and summarizing proposed bills, amendments, and policy issues.
- Thoroughly researched issues and legislation.
Fitness Leader
American University RecFit
08.2022 - 12.2023
- Observe and manage the activity on the gym floor to lower risk of damage or injury; Uphold members to appropriate gym standards and report any inappropriate behavior; Maintain the functionality of gym equipment and cleanliness of the gym; Assist in customer service relations.
- Contributed to overall gym success with timely and efficient management of daily administrative tasks.
Sales Associate
Shop suey boutique
06.2023 - 08.2023
- Provide excellent customer service to shop patrons; maintain the presentation of the store front; Complete administrative tasks such as tagging products and steaming items; Create content for social media page.
Office Assistant
A.J. Kirkwood and associates
05.2021 - 07.2021
- Created organization system for company merchandise; Scanned and organized electronic documents; Filed miscellaneous paperwork; Reviewed, analyzed, and organized documents pertaining to internal investigation; Assisted with preparation for deposition; Lead organizer of creating a timeline for investigation; Aided in legal research; Worked closely with company in house counsel.
Education
BA in Legal Studies And BS in Mathematics - Legal Studies
American University
Washington D.C. 05.2001 - 05.2025
High School Diploma -
Redlands East Valley Highschool
06.2021
Skills
Leadership experience
Computer skills (Microsoft office, Adobe photoshop, Adobe lightroom)
Strong work-ethic
Problem-solving abilities
Adaptability
Multi-tasking
Self-motivated
Professionalism
Strong communication skills
Data entry proficiency
Timeline
Congressional Intern
United States House of Representatives
05.2024 - 08.2024
Mathematics Tutor
American University Math and Stat Department
08.2023 - Current
Sales Associate
Shop suey boutique
06.2023 - 08.2023
Fitness Leader
American University RecFit
08.2022 - 12.2023
Office Assistant
A.J. Kirkwood and associates
05.2021 - 07.2021
BA in Legal Studies And BS in Mathematics - Legal Studies
American University
05.2001 - 05.2025
Member services specialist
American University RecFit
1 2024 - Current
High School Diploma -
Redlands East Valley Highschool