Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Brooklynn Fender

Brooklynn Fender

Columbus

Summary

Dynamic customer service professional with proven expertise at Planet Fitness, excelling in effective communication and financial management. Adept at enhancing member experiences and fostering team collaboration, I leverage strong people skills to drive satisfaction and loyalty. Committed to delivering exceptional service and creating memorable interactions in fast-paced environments.

Overview

5
5
years of professional experience

Work History

customer service

Planet Fitness
Newark
02.2024 - 07.2025
  • During my time at Planet Fitness, I assisted members with their needs. I answered members' questions both in person and over the phone, as well as assisted members with signing up and going to their spa appointments. During my time at Planet Fitness, I also dealt with members' financials and helped them sign up for a membership.

Golf Course Customer Service

The Links at Echo Springs
Johnstown
04.2023 - 10.2024
  • During my time at the Links, I sold golf balls and golf carts for daily use to members of the course. I also assisted members with whatever needs or accommodations they needed help with.

Team Member

Plaza Pizza
Heath
07.2020 - 01.2023

During my time as a team member at Plaza Pizza, I took customers' food orders both in person and over the phone. I cashed customers food orders out, and I served customers their food.

Education

Bachelor of Arts - Political Science

The Ohio State University
Columbus, OH
05-2028

High School Diploma -

Utica High School
Utica, Ohio
05-2024

Skills

  • Customer service
  • Effective communication
  • Research analysis
  • Team collaboration
  • Event planning
  • People skills

Interests

  • I am very interested in all things government, law, and politics. I love having respectful discussions with others about politics and government. I am always open to changing my mind and learning more.

Timeline

customer service

Planet Fitness
02.2024 - 07.2025

Golf Course Customer Service

The Links at Echo Springs
04.2023 - 10.2024

Team Member

Plaza Pizza
07.2020 - 01.2023

Bachelor of Arts - Political Science

The Ohio State University

High School Diploma -

Utica High School