Brooklynn Hackett
Santa Rosa,CA
Summary
Hospitality professional with proven ability to enhance dining experiences through efficient table maintenance and support to waitstaff. Known for adaptability and reliability in high-paced environments, contributing to cohesive team dynamic. Brings strong organizational skills and customer-focused approach to ensure guest satisfaction.
Overview
5
5
years of professional experience
Work History
Busser/Food Runner and Hostess
Rosso Pizzeria and Wine Bar
Santa Rosa, CA
04.2024 - Current
- Fostered positive customer interactions, contributing to a friendly and inviting dining environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Coordinated dining room flow to optimize guest experience and service efficiency.
Soccer Referee
Empire Soccer Club
Santa Rosa, CA
09.2021 - 10.2024
- Facilitated fair play and sportsmanship by officiating youth soccer games for children under age 10.
- Enforced game rules and regulations to ensure fair play and sportsmanship.
- Managed player conduct, addressing infractions promptly and effectively.
- Collaborated with coaches and players to enhance communication and understanding of game dynamics.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
Intern
New Vintage Church
Santa Rosa, CA
06.2024 - 08.2024
- Assisted tech team at New Vintage Church during summer 2024 by supporting setup and management of equipment for services and events.
- Aided in preparing slides and song lyrics for presentations. Contributed to audio/visual needs to ensure readiness before attendees arrived.
- Facilitated communication between church staff and community members to enhance engagement.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
High School Diploma -
Skills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Resourcefulness
- Team collaboration
- Performance improvement
- Guest relations
Timeline
Intern
New Vintage Church
06.2024 - 08.2024
Busser/Food Runner and Hostess
Rosso Pizzeria and Wine Bar
04.2024 - Current
Soccer Referee
Empire Soccer Club
09.2021 - 10.2024