Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Ineshly Rodriguez

Lakeland,Florida

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Overview

6
6
years of professional experience

Work History

Hostess/Busser/Food Runner/Head Dishwasher

Talk of the Town Restaurant Group
Lakeland, FL
12.2022 - Current
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Handled cash payments and reconciled daily transactions accurately.
  • Assisted servers in bussing tables when needed during busy periods.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Accurately recorded customer information into reservation system.
  • Checked identification of customers prior to serving alcoholic beverages.
  • Maintained a clean and organized dining area.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Provided menus to customers and answered questions regarding menu items.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Provided excellent customer service by addressing customer needs promptly.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Organized food orders and ensured accuracy of items served to customers.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Resolved customer complaints quickly and efficiently while adhering to company policies.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Greeted frequent visitors by name and explained new promotions.

Enlisted Soldier

Army National Guard
Plant City, FL
11.2020 - Current
  • Participated in live-fire exercises to ensure proficiency with individual weapons systems.
  • Assisted with planning operations by providing input on mission objectives, logistical needs, and troop movements.
  • Performed routine maintenance on vehicles and machinery.
  • Provided security during convoy operations by monitoring roadways for suspicious activity or threats.
  • Interpreted maps using orienteering techniques to determine location of friendly forces and enemy positions.
  • Inspected all weapons prior to use to ensure they were serviceable and safe to fire.
  • Conducted field training exercises for new recruits in the use of weapons, combat strategies, and tactics.
  • Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.
  • Performed risk assessments before missions to minimize potential threats and casualties.
  • Used rifles, machine guns and other weapons to suppress enemy forces during warfare.
  • Conducted daily physical training to maintain peak physical and mental condition.
  • Engaged in continuous education on military law, ethics, and conduct standards.
  • Monitored and reported on team morale, addressing issues to maintain high performance.
  • Used artillery and missiles to protect infantry and tank units.
  • Directed artillery crew members to position, maintain and fire guns.

Warehouse Worker

IGT
Lakeland, FL
07.2022 - 08.2024
  • Maintained stock levels in accordance with company policies.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Operated scanners, computers, and other equipment to track orders.
  • Provided assistance in loading and unloading containers from trucks.

Sales Associate

Belk
Lakeland, FL
10.2021 - 12.2022
  • Developed promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Assisted in unloading containers from trucks when necessary.
  • Labeled containers with identifying information such as lot numbers or destinations.
  • Weighed and measured products to ensure compliance with shipping regulations.
  • Packed orders for shipment in accordance with customer requirements.
  • Utilized RF scanners to accurately process orders according to customer requirements.
  • Checked for accuracy of order fulfillment prior to packaging.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Crew Member/Manager/Customer Service Cashier

McDonald's
Lakeland, FL
01.2019 - 06.2022
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed routine maintenance and repair.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed household errands and other essential duties.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Delegated work to staff, setting priorities and goals.
  • Ensured all crew members adhered to company policies and procedures.
  • Developed strategies to increase efficiency of workflow processes in order to maximize profitability.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

High School Diploma -

George Jenkins High School
Lakeland, FL
05-2022

Skills

  • Detail Oriented
  • Cleanliness Maintenance
  • Reservations Management
  • Customer Service
  • Server Support
  • Multitasking
  • Time Management
  • Excellent Communication
  • Problem-solving abilities

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • Volunteered at SPCA animal shelter
  • Weight Lifter
  • JROTC (Drill Captain)
  • AB Honor Roll Student
  • Basic Combat Training
  • Advanced Individual Training
  • Combat Life Saving Course
  • Legal Law Studies in High School
  • Psychology/Sociology Program In High School

Timeline

Hostess/Busser/Food Runner/Head Dishwasher

Talk of the Town Restaurant Group
12.2022 - Current

Warehouse Worker

IGT
07.2022 - 08.2024

Sales Associate

Belk
10.2021 - 12.2022

Enlisted Soldier

Army National Guard
11.2020 - Current

Crew Member/Manager/Customer Service Cashier

McDonald's
01.2019 - 06.2022

High School Diploma -

George Jenkins High School

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Ineshly Rodriguez