Brooklynn McWaters
Dothan
Summary
Dedicated customer service professional with proven skills in effective communication and problem resolution. Committed to enhancing guest experiences by delivering personalized service and maintaining a clean, welcoming environment.
Overview
1
1
year of professional experience
Work History
Waitress, and Cashier
A&B's Hit N Run
Taylor, Al
02.2025 - 11.2025
- Provided friendly and efficient service to customers during busy dining hours.
- Took accurate food and drink orders using a point-of-sale system.
- Delivered meals and beverages promptly to ensure customer satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Upsold daily specials and promotions to enhance guest experience at the restaurant.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to enhance guest experience.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Personalized service for each customer to elevate overall satisfaction.
- Answered customers' questions and provided information on store procedures or policies.
Education
Rehobeth High School
Rehobeth, Al05-2026
Skills
- Cash handling
- Customer service
- Greeting guests
- Sanitation practices
- Inventory management
- Time management
- Problem resolution
- Team collaboration
- Effective communication
- Dependable attendance
- Accurate money handling
- Active listening
Timeline
Waitress, and Cashier
A&B's Hit N Run
02.2025 - 11.2025
Rehobeth High School