Dedicated customer service professional with proven skills in effective communication and problem resolution. Committed to enhancing guest experiences by delivering personalized service and maintaining a clean, welcoming environment.
Overview
1
1
year of professional experience
Work History
Waitress, and Cashier
A&B's Hit N Run
Taylor, Al
02.2025 - 11.2025
Provided friendly and efficient service to customers during busy dining hours.
Took accurate food and drink orders using a point-of-sale system.
Delivered meals and beverages promptly to ensure customer satisfaction.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Upsold daily specials and promotions to enhance guest experience at the restaurant.
Developed positive relationships with regular customers through friendly conversation.
Provided excellent customer service by addressing any complaints or concerns promptly.
Greeted customers, answered questions, and recommended specials to enhance guest experience.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Maintained current knowledge of store promotions to highlight sales to customers.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Personalized service for each customer to elevate overall satisfaction.
Answered customers' questions and provided information on store procedures or policies.