Brooklynne Harriger
Riverside,RI
Summary
Dependable worker effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Appointment Coordinator
University Orthopedics Incorporated
06.2024 - Current
- Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
- Provided exceptional customer service, fostering positive relationships with both new and existing clients.
- Directed telephone calls to appropriate parties.
- Assisted with training new staff members on proper appointment coordination procedures and best practices.
- Maintained strict confidentiality when handling sensitive client information during the scheduling process.
Phlebotomist
LifeSpan
11.2020 - 02.2024
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Verified proper storage and transportation of specimens to laboratories.
- Monitored supply levels and placed orders for laboratory supplies.
- Reviewed patient records for accuracy and completeness.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Direct Support Professional
Living In Fulfilling Environments Inc
09.2016 - 06.2020
- Maintained clean, safe, and well-organized patient environment.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted disabled clients to support independence and well-being.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Certificate - Phlebotomy
Community College of Rhode Island
Warwick, RI05.2020
High School Diploma -
East Providence High School
East Providence, RI06.2016
Skills
- Tracking Specimens
- Specimen Collection
- HIPAA
- Sorting and Labeling
- Patient Charting
- Document Scanning
- Strong organization
- Call center experience
- Insurance verification
- Outbound calling
- Documentation
- Appointment scheduling
Timeline
Appointment Coordinator
University Orthopedics Incorporated
06.2024 - Current
Phlebotomist
LifeSpan
11.2020 - 02.2024
Direct Support Professional
Living In Fulfilling Environments Inc
09.2016 - 06.2020
Certificate - Phlebotomy
Community College of Rhode Island
High School Diploma -
East Providence High School
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