Brooks Dalessio
Lititz,PA
Summary
Accomplished Sales Representative with solid sales history and in-depth Electrical and lighting experience. Diligent and professional with expertise in conducting market analysis and recognizing trends within territories.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Colonial Electric Supply
Lancaster, PA
07.2019 - Current
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Set up new accounts, established customer credit, and set up payment methods.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Managed over 30 Customer calls, provide great customer service while maximizing profits.
Inside Sales Representative
Rexel Inc
Lancaster, PA
04.2013 - 07.2019
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Created and updated customer accounts with relevant information.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Food Service Sergeant
US Army
Annville, PA
07.2010 - 03.2018
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Oversaw training of more than 16 team members.
- Tracked food production levels, meal counts and supply costs.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Managed and ordered for a Food service Preparation Facility that handled a maximum of 1000 soldiers per meal per day.
Mason/Laborer Worker
Weaver Masonry
Ephrata , PA
03.2008 - 03.2010
- Performed general labor tasks on concrete construction job sites using multiple power tools and specialized hand tools.
- Gathered and removed debris and discarded material upon final completion of construction project.
- Assisted carpenters and other tradespeople in construction, installation and repair of buildings and loaded, transported and unloaded materials, tools and supplies.
- Signaled equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials for projects.
Education
No Degree - Information Technology
ITT Tech
Harrisburg, PA12.2010
High School Diploma -
Manheim Township High School
Manheim Township06.2008
Skills
- Opportunity Identification
- Daily Workflows
- Sales and Marketing Initiatives
- Microsoft Office
- Cross-Selling and Upselling
- Time Management
- Payment Processing
- Customer Service and Assistance
- New Business Development
Timeline
Inside Sales Representative
Colonial Electric Supply
07.2019 - Current
Inside Sales Representative
Rexel Inc
04.2013 - 07.2019
Food Service Sergeant
US Army
07.2010 - 03.2018
Mason/Laborer Worker
Weaver Masonry
03.2008 - 03.2010
No Degree - Information Technology
ITT Tech
High School Diploma -
Manheim Township High School
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