Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
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BROOKS HEDGEPETH

Brookings

Summary

Hospitality professional with 6+ years of experience delivering exceptional service in fast-paced restaurant and bar environments. Known for building strong relationships with guests, increasing sales through upselling, and maintaining composure during high-volume shifts. Trusted team member and former shift leader with proven reliability, strong work ethic, and leadership ability. Brookings local returning home and available immediately for full-time or part-time work.

Overview

8
8
years of professional experience

Work History

Server

Embers Wood Fired Kitchen
San Antonio, TX
11.2025 - 02.2026
  • Provided attentive, high-quality service in a fast-paced upscale casual restaurant.
  • Developed strong product knowledge of menu items, craft cocktails, and beverages.
  • Delivered efficient service while maintaining accuracy and professionalism.
  • Consistently created positive guest experiences resulting in repeat customers.

Server / Bartender

Pancho’s Mexican Restaurant
Brookings, OR
01.2023 - 10.2025
  • Delivered fast, friendly service in a busy, high-volume local restaurant.
  • Prepared drinks and assisted bar operations during peak business hours.
  • Increased sales through effective upselling and guest engagement.
  • Built lasting relationships with regular guests and contributed to team success.
  • Trusted with cash handling, POS accuracy, and closing responsibilities.

Shift Manager

Dairy Queen
Grants Pass, OR
03.2021 - 04.2023
  • Supervised daily operations and ensured smooth shift performance.
  • Led team members, assigned duties, and maintained service standards.
  • Handled cash management, deposits, and inventory responsibilities.
  • Resolved customer concerns professionally and efficiently.

Server / Bartender

On The Border Mexican Grill & Cantina
Corpus Christi, TX
02.2018 - 02.2021
  • Provided high-quality service in a fast-paced national restaurant chain.
  • Assisted bartenders and maintained efficient table service.
  • Ensured guest satisfaction through attentive and friendly service.

Education

Associate’s Degree - Cybersecurity

DeVry University
Remote

High School Diploma / GED - undefined

Skills

  • Guest-Focused Service
  • High-Volume Dining
  • Bartending & Cocktail Service
  • POS Systems & Cash Handling
  • Upselling & Sales Growth
  • Teamwork & Leadership
  • Conflict Resolution
  • Dependability & Work Ethic
  • Strong work ethic

ADDITIONAL INFORMATION

  • Brookings local with strong ties to the community
  • Available days, nights, weekends, and holidays
  • References available upon request

Timeline

Server

Embers Wood Fired Kitchen
11.2025 - 02.2026

Server / Bartender

Pancho’s Mexican Restaurant
01.2023 - 10.2025

Shift Manager

Dairy Queen
03.2021 - 04.2023

Server / Bartender

On The Border Mexican Grill & Cantina
02.2018 - 02.2021

High School Diploma / GED - undefined

Associate’s Degree - Cybersecurity

DeVry University