Brooks Robinson
Summary
Visual Merchandising Manager with a strong record in sales optimization and enhancing customer experiences. Expertise in developing and implementing effective merchandising strategies that drive brand growth and revenue. Proven ability to collaborate with operations and marketing teams to optimize inventory and visual displays. Committed to continuous learning and adapting to market trends to maintain competitive advantage.
Overview
6
6
years of professional experience
Work History
Visual Merchandising Manager
URBN
Atlanta
11.2023 - Current
- Collaborated with Distract Managers and Assistant Distract Visual Leaders to implement brand values in visual merchandising.
- Managed visual direction of display and merchandising from planning through execution to meet company expectations.
- Assessed store business using reporting tools to identify opportunities for growth and improvement.
- Executed visual strategies with measurable results to enhance sales and customer experience.
- Drove effective shipment and omni processes to prioritize product delivery to customers.
- Worked as a store display artist to ensure the store met brand standards.
- Actively participated in daily operations, including payroll management and adaptive zone support.
Assistant Manager
URBN
Asheville
01.2020 - 11.2023
- Fostered a culture of action through constructive employee feedback and support.
- Implemented comprehensive onboarding for new hires, emphasizing equitable development opportunities.
- Promoted an inclusive environment by advocating diverse perspectives and amplifying all voices.
- Facilitated knowledge sharing on product trends and brand messaging via daily meetings.
- Collaborated with Store Manager to ensure effective communication.
- Coached team members on store processes, business analysis, and visual display standards.
- Supported recruiting, hiring, mentoring, and training of Assistant Manager candidates to drive succession planning.
Key Holder
URBN
Asheville
03.2019 - 01.2020
- Facilitated energetic service environment as floor service leader, consistently achieving daily sales goals.
- Taught product knowledge and brand messaging to elevate customer interactions.
- Empowered team members by prioritizing service excellence over task completion.
- Developed new skills while remaining receptive to feedback, enhancing customer experience.
- Maintained current communication and actively participated in daily meetings and store initiatives.
Education
Bachelor of Arts - Theater Arts
Western Carolina University
Cullowhee, NC05-2015
Skills
- Visual merchandising and product presentation
- Sales optimization
- Store operations management
- Business analysis
- Customer relationship management
- Diversity and individuality
- Resilient leadership in dynamic environments
- Artistic background with various mediums
- Building, drafting, and power tools expertise
Timeline
Visual Merchandising Manager
URBN
11.2023 - Current
Assistant Manager
URBN
01.2020 - 11.2023
Key Holder
URBN
03.2019 - 01.2020
Bachelor of Arts - Theater Arts
Western Carolina University
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