Brooks Shaver
Ogden,UT
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Extensively trained in process improvement and project management, with a bachelor's degree and a graduate certificate in quality systems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
U.S. Air Force Active Duty
01.2022 - 09.2023
- Managed budget implementations, employee reviews, training, schedules, and workflow. Accountable for a $6M equipment inventory, $8M maintenance facility, and managed $150k budget.
- Maximized efficiency by coaching and mentoring 45 personnel on management principles, industry practices, company procedures, and technology systems.
- Coordinated with cross-functional departments to resolve project issues and mitigate risks.
- Prepared craftsmen and supervisors for a 2023 audit, securing the Air Force's first-ever "Highly Effective" rating in both Management Systems and Quality Program and receiving personal commendations from auditors for exceptional performance.
Training Manager & Senior Management Instructor
U.S. Air Force Active Duty
01.2020 - 02.2022
- Led a project management endeavor overseeing a team of 29 instructors in executing the most significant overhaul of the calibration lab training pipeline in over 30 years, resulting in the development of five new courses comprising over 1.1K hours of instruction, including an advanced calibration lab course, and ultimately earning the team the installation Innovation Team of the Year Award in 2019.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
AF Calibration Laboratory Evaluator
U.S. Air Force Active Duty
08.2015 - 12.2018
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Leveraged statistical analysis to create improved evaluation processes, using calibration and quality assurance expertise to enhance equipment availability rates and mission capabilities for calibration lab managers.
Education
Graduate Certificate - Quality Systems
Bowling Green State University
Bowling Green, OH2023
Bachelor of Science - Quality Systems
Quality Systems, Bowling Green State University
2021
Associate of Science - Instructional Systems Technology
Community College of The Air Force
Montgomery, AL2021
Associate of Science - Electronic Systems Technology
Community College of The Air Force
Montgomery, AL2011
Skills
- Lean/Six Sigma
- Project Planning
- Quality Assurance and Control
- Cross-Functional Collaboration
- Performance Improvement
- Microsoft Office Suite Expertise
- Customer Satisfaction
Certification
Professional Manager Certification, CCAF, 2015
Root Cause Analysis, American Society for Quality, 2016
Timeline
Operations Manager
U.S. Air Force Active Duty
01.2022 - 09.2023
Training Manager & Senior Management Instructor
U.S. Air Force Active Duty
01.2020 - 02.2022
AF Calibration Laboratory Evaluator
U.S. Air Force Active Duty
08.2015 - 12.2018
Graduate Certificate - Quality Systems
Bowling Green State University
Bachelor of Science - Quality Systems
Quality Systems, Bowling Green State University
Associate of Science - Instructional Systems Technology
Community College of The Air Force
Associate of Science - Electronic Systems Technology
Community College of The Air Force
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