Marquise Burgess
Newark,NJ
Summary
Highly accomplished Operations Manager with a proven ability to optimize production processes, enhance team performance, and drive operational efficiencies. Over 10 years of experience in managing leadership teams, implementing cost-saving measures, and innovating processes to achieve significant improvements in productivity and quality. Adept at overseeing large-scale operations while reducing costs and maintaining adherence to safety and quality standards.
Overview
10
10
years of professional experience
Work History
Operations Manager
Kaiyo
Teterboro
01.2024 - Current
- Enhanced focus on leadership within departments, driving operational efficiency and cost control, resulting in a 40% reduction in items damaged and 25k cost savings within the first 30 days
- Conducted regular performance reviews and provided constructive feedback to team members, boosting individual performance rates by 33%, and improving team morale
- Analyzed production data to identify bottlenecks and inefficiencies, innovating processes that increased productivity by 60%
- Implemented a monitoring process for aging items within queues, achieving an 85% reduction in the number of aging items in daily queues.
Shift Manager
Fresh Realm
Linden
03.2022 - 10.2023
- Innovated processes to enhance efficiency, quality, and cost-effectiveness, supporting productivity and business objectives
- Led PQB projects to help improve customer satisfaction through continuous improvement initiatives achieving a 10% reduction in the departmental missing ingredient KPI
- Successfully executed new planogram strategies resulting in increased productivity, decreased labor expenses, and improved overall operational effectiveness.
- Executed operations processes that reduced headcount and maximized employee productivity, achieving cost saving of $180,000.
Operations Manager
Blue Apronn
Linden
04.2014 - 03.2022
- Enhanced professional development by implementing comprehensive training programs, providing actionable feedback, and creating growth opportunities, which improved departmental morale and individual performance.
- Exceeded production targets through the implementation of an innovative inventory process that maximized ingredient availability while minimizing production downtime.
- Quickly identified and resolved technical issues with high-speed machinery, reducing downtime by 20% and ensuring uninterrupted production flow.
- Maintained a perfect record of 100% GMP adherence rate and zero safety incidents over consecutive quarters by closely monitoring and implementing compliance measures.
Education
Some College (No Degree) - BS Operations Management
Southern New Hampshire University
Hooksett, NHSkills
- Staff Training and Development
- Strategic Planning
- Analytical Skills
- Strong Conflict Management Skills
- Logistic and Fleet Knowledge
- High Speed Equipment Efficiency
- Strong Communication Skills
- Lean/Six Sigma
- Team Leadership
- Continuous Improvement Implementations
- Project Management
References
References available upon request.
Timeline
Operations Manager
Kaiyo
01.2024 - Current
Shift Manager
Fresh Realm
03.2022 - 10.2023
Operations Manager
Blue Apronn
04.2014 - 03.2022
Some College (No Degree) - BS Operations Management
Southern New Hampshire University
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