Detail-oriented professional with a strong background in luxury retail. Proven ability to enhance customer experiences and maintain operational excellence through effective inventory management and collaboration.
Overview
4
4
years of professional experience
Work History
Operations Assistant
Prada
Las Vegas
10.2025 - Current
Supported daily store and back-of-house operations in a fast-paced luxury retail environment
• Managed inventory, including stock tracking, replenishment, and organization
• Processed shipments, including receiving, unpacking, and tagging merchandise
• Maintained organized stockroom standards to ensure efficiency and product accessibility
• Collaborated with sales and management teams to support overall store performance
• Ensured product availability to enhance the customer experience
• Assisted in maintaining Prada’s high standards of operational excellence
• Demonstrated strong attention to detail while handling multiple priorities
Sales Coordinator
Saint Laurent
Las Vegas
01.2025 - 10.2025
Demonstrates a strong passion for luxury fashion by delivering exceptional client experiences aligned with Saint
Laurent prestigious brand.
• Supports the day-to-day operations of the sales floor, ensuring smooth coordination between clients, stylists and back-of-house processes.
• Facilitates seamless communication betwen client advisors and stock team to maintain product availability and floor readiness.
• Assists in managing client appointments and personalized styling sessions to enhance customer satisfaction and
loyalty.
• Monitors and addresses client needs promptly, providing attentive and tailored service throughout the client journey.
• Collaborates with the Visual Merchandising team to execute visual standards that reflects the brand's vision.
• Handles administrative duties such as sales tracking, order processing and maintaining client records with accuracy.
Sales Representative
Apple
Las Vegas
10.2024 - 01.2025
Delivered exceptional customer experiences by understanding individual needs and recommending Apple products and services that best fit their lifestyle.
• Demonstrated deep knowledge of Apple products, software and ecosystem to educate and assist customers.
• Assisted in managing customer appointments and walk-ins, providing personalized product demonstrations and technical support.
• Collaborated with team members to achieve daily and monthly sales targets and delivered an outstanding retail
experience.
• Handled customer inquiries and resolved issues promptly, fostering long-term customer loyalty and satisfaction.
Sales Representative
T-Mobile
Honolulu
07.2023 - 08.2024
Delivered excellent customer service by understanding customer needs and recommending T-Mobile products and
plans that best fit their lifestyle.
• Provided detailed product knowledge on mobile device, accessories and wireless plans to assist customers in making informed decisions.
• Assisted in managing customer appointments and walk-ins, delivering personalized consultations and technical support.
• Maintained store presentation and merchandising standards in line with T-Mobile's brand guidelines.
• Addressed and resolved customer inquiries and issues promptly to enhance overall customer satisfaction and loyalty.
Barista
Starbucks
Honolulu
07.2022 - 07.2023
Delivered excellent customer service by understanding customer needs and recommending T-Mobile products and
plans that best fit their lifestyle.
• Provided detailed product knowledge on mobile device, accessories and wireless plans to assist customers in making informed decisions.
• Assisted in managing customer appointments and walk-ins, delivering personalized consultations and technical support.
• Maintained store presentation and merchandising standards in line with T-Mobile's brand guidelines.
• Addressed and resolved customer inquiries and issues promptly to enhance overall customer satisfaction and loyalty.
Prepared and served a variety of coffee and tea beverages.
Maintained cleanliness and organization of the workspace and equipment.
Engaged with customers to provide exceptional service and product knowledge.