Results-oriented Project Manager with expertise in leading cross-functional teams, managing multiple projects, and driving stakeholder engagement. Committed to delivering quality outcomes and enhancing customer relations through effective communication and meticulous schedule coordination.
Overview
35
35
years of professional experience
3
3
Certifications
Work History
Project Manager
Empire Communication
Tallahassee, Florida
06.2025 - 10.2025
Led project planning and execution for communication initiatives.
Coordinated cross-functional teams to ensure project alignment and success.
Developed project timelines and milestones to track progress effectively.
Facilitated stakeholder meetings to gather requirements and provide updates.
Mentored junior project managers on best practices and methodologies.
Managed multiple projects with competing deadlines simultaneously.
Built and established strong partnerships with teams, vendors and contractors.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Conducted periodic inspections of job sites for quality and progress.
Identified risks associated with each project and developed strategies for mitigating those risks.
Determined project staffing needs and led resource management.
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Project Lead
Southeast Utilities of Georgia
Tallahassee, Florida
10.2022 - 06.2025
Led project teams to ensure timely completion of utility infrastructure upgrades.
Implemented quality control measures to enhance service reliability and efficiency.
Analyzed project risks and created mitigation strategies for unforeseen challenges.
Communicated with stakeholders to gather requirements and provide updates.
Managed multiple concurrent projects from initiation through closure phases.
Coordinated resources to ensure successful completion of projects.
Updated project plans based on changing objectives, specifications, and staff availability.
Provided guidance and direction to project teams.
Ensured compliance with established policies, procedures and standards within the project scope.
Tracked and communicated project status to stakeholders and investors through weekly reports.
Maintained close connection with project personnel to quickly identify and resolve problems.
Performed risk assessments, identified risks, developed mitigation strategies, and monitored risk status on a regular basis.
Monitored costs associated with each project in order to maintain budget objectives.
Technical Operations Supervisor
Comcast, Xfinity
Tallahassee, Florida
03.1991 - 10.2022
Assisted in managing the daily operations of the technical support team.
Ensured compliance with safety regulations and industry standards.
Collaborated with other departments in order to identify needs for improved operations.
Analyzed customer feedback and developed strategies for improving customer service levels.
Provided technical support to staff members in order to resolve any issues quickly and efficiently.
Scheduled regular meetings with team members in order to discuss progress updates.
Adhered to applicable safety standards, company guidelines and requirements.
Trained new staff members on the proper use of technology and troubleshooting techniques.
Kept close eye on technical projects and day-to-day operations to maintain productivity and performance standards.
Liaised with clientele to ascertain project requirements and communicated with appropriate personnel to handle project planning and scheduling.
Supported troubleshooting and resolution of technical issues for clients.
Coordinated training sessions for new team members on tools and procedures.
Participated in team meetings to discuss workflow improvements and challenges.
Coordinated resources and schedules for project completion.
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Accounts Manager & Audit Officer at Empire Medical Complex & Empire Builders & Real EstateAccounts Manager & Audit Officer at Empire Medical Complex & Empire Builders & Real Estate