Bruce Galvan

• Administered logistics management by driving loads, shipping, and receiving at multiple sites. Conducted packaging, handling, palatalizing, loading, and unloading equipment in line with cost and quality standards. Coordinated with customers to provide outstanding service and retention. Addressed and resolved customer issues. Served as subject matter expert on company logistics policies and procedures.
• Oversaw operations at multiple sites across states.

• Organized stocking, receiving, and freight control. Supported logistics and delivery and operated power-lifting machinery and pallet jack. Served as security to monitor store for loss prevention. Resolved operations issues in collaboration with department managers and employees. Resolved customer issues.

• Oversee washing, prepping, sanitization, cleaning, servicing, and safety of incoming and outgoing vehicles. Conduct vehicle inspections and refueling. Support sub-providers that include Subaru, Kia, Chevy, GM, Nissan, Jeep, Toyota, and Hyundai.
• Successfully implemented excellent quality control by facilitating servicing of large number of vehicles.

• Orchestrate positive customer experiences while supporting in delivery of appliances and home theater products. Conduct loading and unloading of equipment, installation, recycling of packaging materials, and assist in exchange process of older appliances. Promote best safety practices to minimize physical damage. Operate Ford transits and Ford E-Series vehicles.
• Developed and demonstrated expertise with top brands that include Samsung, LG, Sony, Maytag, and Whirlpool.
• Consistently organized safe operations of company vehicle with zero incident record.
• Successfully provided exceptional customer service to residential clients within southern state boundaries.

Executed deliveries in all weather conditions.