Bruce Gomes
Fairhaven,Massachusetts
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Superior Hvac And Refrigeration
03.2016 - Current
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining HVAC products and services.
- Developed and implemented marketing strategies, resulting in increased brand awareness and customer base.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Project Manager/Estimator
Vangels HVAC And Sheet Metal
04.2013 - 03.2016
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Planned, designed, and scheduled phases for large projects.
- Worked with and coordinated all necessary sub contractors. Electricians, plumbers, crane services etc.
Commercial Service Technician
Triangle Refrigeration
05.2012 - 09.2012
- Serviced and repaired large scale Hvac and refrigeration units.
- Responded to calls in a timely manner.
Service Technician/Maintenance Technician
SS Service Corp.
03.2011 - 05.2012
- Performed large scale maintenance and service including theaters,state building etc.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Education
EPA. Refrigeration Courses - Hvac And Refrigeration
Kaplan Career Institute - Boston
Boston, MA01.2009
High School Diploma -
Wareham Senior High School
Wareham, MA06.2004
Skills
- Personnel Management
- Budget Development
- Operations Oversight
- Customer service
- Developing strong relationships with contractors and vendors
- Sales Negotiation
- Hiring
- Payroll Processing
- Industry Knowledge
- Business Development
Professional references
- Dan Amarante (Owner/operator) A Plus Mechanical (774) 888 7688
- Cristian Jordan (Commercial/industrial technician for Trane (508) 558 7252
Timeline
Owner/Operator
Superior Hvac And Refrigeration
03.2016 - Current
Project Manager/Estimator
Vangels HVAC And Sheet Metal
04.2013 - 03.2016
Commercial Service Technician
Triangle Refrigeration
05.2012 - 09.2012
Service Technician/Maintenance Technician
SS Service Corp.
03.2011 - 05.2012
EPA. Refrigeration Courses - Hvac And Refrigeration
Kaplan Career Institute - Boston
High School Diploma -
Wareham Senior High School
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