Bruce Machado

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
• Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.

Repair and maintain all types and Brands of HVAC equipment. Both Residential and Commercial equipment.

• Laid out materials and system components to prepare for installation.
• Operated tools, equipment, and machinery according to safety standards.
• Installed complete systems at new residential and business construction sites.
• Enhanced customer satisfaction by providing timely and accurate installations.
• Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
• Collaborated with team members to ensure smooth workflow and successful project completion.
• Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
• Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
• Calculated materials and time needed for each job.
• Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
• Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
• Completed troubleshooting of malfunctions and diagnosed issues.

• Maintained tools and equipment in good working condition.
• Completed complex installations within tight deadlines, showcasing adaptability under pressure situations.
• Provided exceptional customer service, addressing client concerns and answering questions throughout the installation process.
• Improved project completion times by effectively managing multiple installations simultaneously.
• Conducted regular safety briefings with fellow installers to ensure compliance with workplace guidelines.
• Collaborated closely with other team members, facilitating effective communication throughout projects.
• Effectively managed inventory levels of installation materials to prevent delays or shortages during projects.
• Maintained accurate records of work completed, streamlining future maintenance and troubleshooting efforts.
• Coordinated daily movement of materials and equipment to job sites.
• Enhanced workplace efficiency by proactively identifying potential issues during installations and addressing them before they became problematic.
• Ensured timely completion of tasks, resulting in increased overall productivity for the team.

• Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
• Ensured high-quality results by consistently following manufacturer specifications during installations.
• Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
• Expedited installation times with efficient scheduling and coordination of resources.
• Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
• Completed projects within budget constraints through careful planning and resource management.
• Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
• Maintained up-to-date knowledge of industry standards and technology advancements, applying them to installations for optimal results.
• Achieved high levels of client satisfaction, carefully tailoring installation solutions to individual needs.