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Bruce Marko
SPRING HILL,FL
Summary
With a proven track record at Stone Point Technology Partners, I excel in network configuration and collaborative project execution. My expertise spans hardware installation to network security and Firewall management, significantly enhancing system reliability and performance. Recognized for achieving high customer satisfaction, I adeptly balance technical prowess with effective teamwork, ensuring seamless network solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Network Technician
Stone Point Technology Partners
02.2021 - Current
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Collaborated with team members for successful implementation of large-scale network projects.
- Performed system patches, service packs, hot fixes and new security configurations.
- Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
Cable Installation Technician
StarTek
01.2008 - Current
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed data and telephone cable lines and fiber optics between outside underground or pole lines and residential and commercial buildings.
- Installed and configured new devices and system components.
- Consistently achieved performance metrics related to installations per day while still maintaining high levels of customer satisfaction rates.
- Ensured prompt resolution of any post-installation issues by following up with customers after service completion to confirm satisfaction levels were met or exceeded expectations.
Education
Associate of Science - Computer And Information Systems Security
Saint Petersburg College
Saint Petersburg, Fla03-2025
Skills
- Network configuration
- Hardware installation
- Network troubleshooting
- Wireless networking
- Preventive Maintenance
- Switches and routers
- Network security
- LAN and WAN management
- VoIP systems
- Firewall administration
- Network performance tuning
- Disaster recovery planning
Accomplishments
- Achieved network resilience by completing network security and firewall condigurations with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved network failure which led to rapidrestoration of service.
Certification
- Working to complete CompTIA Security+ - Computing Technology Industry Association (CompTIA).
Interests
Timeline
Network Technician
Stone Point Technology Partners
02.2021 - Current
Cable Installation Technician
StarTek
01.2008 - Current
Associate of Science - Computer And Information Systems Security
Saint Petersburg College
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