Bruce Parker
Sunnyvale,CA
Summary
Accomplished Security Manager with 10 years of experience. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.
Proficient in training and mentoring security employees to maintain high standards of security down to the last team member. Well-versed in patrolling grounds, monitoring feeds and conducting screenings.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Security Account Manager
Allied Universal
San Francisco, CA
05.2022 - Current
- Periodically reviewed existing policies and procedures and made recommendations to improve security
- Implemented new security protocols to prohibit trespassing and increase safety
- Installed, maintained and repaired security systems and programmable logic controls
- Monitored entire facility using CCTV while simultaneously performing dispatch duties
- Assessed company security risks and developed actionable solutions to be presented to management
- Developed and implemented training methods to promote improved officer performance
- Managed security staff schedules for all shifts, minimizing overtime costs.
Event Security Supervisor
Elite Staffing / Landmark Events
Santa Clara, CA
04.2014 - Current
- Supervised and mentored 75 managers and staff members in conscious effort to deliver top-quality
- Supervised event entrances and exits and monitored employee safety
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Directed efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information.
Security Supervisor
Allied Universal Security Services
San Jose, CA
04.2009 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Improved security awareness by holding workshops for company employees.
- Monitored work of contractors in design, construction and startup phases of security systems.
Security Account Manager
Inter-Con Security Systems
Hayward, CA
11.2021 - 03.2022
- Evaluate contract performance and compliance; review of contract; review of staffing levels; review training documents; interact with client management
- Managed the hospital security program and ensure 100% compliance with all AHS regulations, corrected program deficiencies, and adhered to all safety instructions
- Initiated, planned, executed, controlled, and closed multiple cross-departmental security program improvement projects, working closely with hospital administration, Supply, and Operations; met all quality, schedule and budgetary constraints
- Designed, implemented, and managed security plan for Alameda Health System workforce
- Developed and implemented policies, procedures, and standards to protect personnel, property, facilities, operations, and proprietary information
- Conducted threat vulnerability and security assessments for company facilities and worksites
- Provided security training, travel briefings, and organized issue of ID badges
- Kept team compliant with security protocols and appearance standards.
Security Supervisor
Allied Universal Security Services
San Jose, CA
06.2020 - 07.2021
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Monitored work of contractors in design, construction and startup phases of security systems.
- Kept team compliant with security protocols and appearance standards.
Logistics Coordinator
Security Industry Specialists
Cupertino, CA
04.2020 - 06.2020
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Managed system support functions to set priorities and service levels expectations.
Project Manager
Maybach Construction
Philadelphia, PA
02.2019 - 03.2020
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
- Managed construction schedules to achieve adequate project labor coverage.
Field Service Supervisor/Operations Manager
Command Security Services, LP
Milpitas, CA
07.2016 - 04.2017
- Performed night site visits to inspect & supervise SPS in field
- Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites
- Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPS
- Supports operations for remotely managed accounts by performing on-site supervision of Security
- Professionals (SPS) and ensuring site coverage at all times
- FSS work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.
Director of Security
Professional Security Consultants
San Jose, CA
08.2014 - 12.2014
- Evaluated current security operations and personnel to detect areas in need of improvement
- Recruited and managed competent personnel to handle security needs and maintain adequate coverage
- Conducted needs assessments and worked closely with leaders to correct problems and implement improvements
- Implemented new security protocols to prohibit trespassing and increase safety
- Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
Education
No Degree - Communications
Mansfield State College
Mansfield Pa09.1976
Skills
- Staff assessments
- Project budgeting
- Security team leadership
- Security resource management
- Security procedures knowledge
- Security System Experience
- Field Service
- Surveillance
- Crisis Situations
- Security Activity Coordination
- Facility Policies and Procedures
- Site Management
Certification
- Winteam
- Salesforce Healthcare Management
- First Aid Certification CPR Certification
- BSIS Guard Card
Assignments
- Inter-Con Security - Hospital Security Account Manager
- Allied Universal: • Sunnyvale Business Park - Site Supervisor • Sunnyvale Metro Park - Site Supervisor • GoFundMe - Site Supervisor / Client Manager • Facebook - Shift Supervisor
- Allied Barton: • VTA-Rover - Mobile Patrol
- Accufacts: • Boston Scientific - Lead Security Officer
- Universal Protection Service: • Boston Scientific - Site Supervisor • Stryker Neurovascular - Facilities Security Account Manager • Citrix -
- Command Security: • Field Service Supervisor / Operations Manager (weekends)
- PSC (Professional Security Consultants ): • Director Of Security (Westfield Mall Oakridge)
- Security Industry Specialist (SIS)Apple - Security Specialist / Logistics Coordinator
- Elite Events / Landmark Events: • Levi Stadium - Event Manager-Event Supervisor-Area Director • Oakland Coliseum - Event Supervisor
Timeline
Security Account Manager
Allied Universal
05.2022 - Current
Security Account Manager
Inter-Con Security Systems
11.2021 - 03.2022
Security Supervisor
Allied Universal Security Services
06.2020 - 07.2021
Logistics Coordinator
Security Industry Specialists
04.2020 - 06.2020
Project Manager
Maybach Construction
02.2019 - 03.2020
Field Service Supervisor/Operations Manager
Command Security Services, LP
07.2016 - 04.2017
Director of Security
Professional Security Consultants
08.2014 - 12.2014
Event Security Supervisor
Elite Staffing / Landmark Events
04.2014 - Current
Security Supervisor
Allied Universal Security Services
04.2009 - Current
No Degree - Communications
Mansfield State College
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