Edward Ridenour
Hiawatha
Summary
Dynamic Security Account Manager with proven expertise at GardaWorld Security, excelling in conflict resolution and team leadership. Successfully implemented incident response plans and optimized scheduling for enhanced operational efficiency. Proficient in Microsoft Excel and dedicated to maintaining high standards of customer satisfaction while ensuring regulatory compliance.
Overview
13
13
years of professional experience
Work History
Security Account Manager
GardaWorld Security
Cedar Rapids
05.2018 - Current
- Oversaw daily operations of 21 ambassadors to ensure smooth functionality.
- Performed daily payroll updates to maintain accurate financial records.
- Facilitated conflict resolution among ambassadors to promote a harmonious environment.
- Acted as liaison between ADM and GardaWorld for effective communication.
- Ensured six guard posts maintained constant coverage to eliminate downtime.
- Resolved issues promptly across plant operations to minimize disruptions.
Manufacturing Production Technician
Aisin Automotive Casting Of Tennessee
Clinton
04.2015 - 03.2018
- Maintained production machinery and equipment, ensuring safety protocols were followed.
- Monitored quality control of products throughout the manufacturing process.
- Inspected finished products for defects or discrepancies before shipment.
- Executed 12-hour shifts to ensure operational continuity.
- Cleaned machines to a standard that permitted exclusive responsibility for maintenance.
- Maintained equipment cleanliness, enhancing overall functionality and reliability.
Security Account Manager
PerMar Security
Cedar Rapids
05.2012 - 04.2015
- Coordinated schedules for 10 employees to optimize resource allocation.
- Implemented incident response plans for effective crisis management.
- Collaborated with teams to strengthen security protocols and procedures.
- Conducted regular site assessments to identify vulnerabilities and mitigate risks.
- Served as primary liaison between internal and external customers.
Education
High School Diploma -
Anderson County High School
Clinton, TN06.1994
Skills
- Conflict resolution
- Payroll administration
- Team leadership
- Scheduling coordination
- Security operations
- Employee training
- Regulatory compliance
- Microsoft Excel and Word
- Video monitoring systems
- Access control management
- Staff assessments
- Focused on customer satisfaction
Accomplishments
Received the ADM Officer of the year Award in 2019
Timeline
Security Account Manager
GardaWorld Security
05.2018 - Current
Manufacturing Production Technician
Aisin Automotive Casting Of Tennessee
04.2015 - 03.2018
Security Account Manager
PerMar Security
05.2012 - 04.2015
High School Diploma -
Anderson County High School
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