Bruce Pearson
Allentown,PA
Summary
I bring a military focus on successful mission completion, a work ethic which focuses on can-do and accountability foundations, and with over a half century in Media and Broadcasting , I am proud of my record of unequalled customer service, whether internal or external.
Flexible hard worker ready to learn and contribute to team success. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Experienced professional with a strong background in technology-related roles. Proficient in technical support., client -facing customer support and accountability for mission -accomplished consistency,
Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Committed job seeker with a history of meeting goals and needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Infrastructure Service Management Engineer
Guardian Life Insurance Company of America
Bethlehem , PA
2017.10 - Current
- Develops and implements engineering strategies to improve collaborative and presentation format Town Halls/Meeting efficiency.
- Participated in team meetings to discuss project progress updates.
- Documented all engineering activities according to established procedures.
- Provides support during the installation, maintenance, repair, and calibration of equipment.
- Investigated, recommended and manged implementation of emerging video conferencing and video production technologies.
- Provides daily meeting support and training for 60+ conferencing rooms, ting rooms, and 3 large capacity town hall spaces producing/directing 400+ major meetings yearly, world-wide
President -Producer/Director
PearsonMediaGroup, LLC
Clinton , NJ
2010.06 - Current
- Coordinated the selection of locations, crew, equipment, props and other resources needed for each project.
- Established relationships with vendors to negotiate contracts in order to maximize production value while staying within budget parameters.
- Organized and attended pre-production meetings with key stakeholders to ensure successful execution of productions.
- Researched new technologies which could improve efficiency or reduce costs associated with production process.
- Oversaw daily operations on set including scheduling, problem solving, budget tracking and creative decisions.
- Monitored progress of projects to ensure timely completion according to quality standards.
- Maintained up-to-date knowledge of industry trends and technology advancements related to production processes.
- Communicated effectively with clients throughout entire production cycle providing updates on progress as well as addressing any concerns or questions they may have had.
- Reviewed final product before distribution ensuring accuracy and quality standards were met.
- Recruited additional staff when necessary in order to meet tight deadlines.
- Led production teams across various projects, ensuring on-time and within-budget delivery.
- Analyzed viewer feedback and ratings to guide future production improvements.
- Developed and managed production budgets, forecasting expenditures and controlling costs.
- Organized and executed marketing and distribution strategies for completed projects.
- Negotiated contracts with talent, crew, and vendors, optimizing budget allocation.
- Wrote, shot and edited news stories for on-air broadcasting and digital platforms.
- Supervised production staff during planned photo shoots in studio and on location.
- Managed crisis situations, resolving issues promptly to minimize impact on production.
- Researched production topics using internet, video archives and other informational sources.
- Scheduled interviews with guests and assigned stories to news reporters to optimize coverage and meet deadlines.
- Served as a public spokesperson at industry events or conferences.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Identified opportunities for improvement in operational performance metrics.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Monitored industry trends to identify opportunities for expansion and innovation.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Director of Webcasting
FMP- Film Makers of Philadelphia
King Of Prussia , PA
2015.09 - 2017.05
- Collaborated with senior leadership to set long-term objectives for the company.
- Coordinated resources across departments to maximize productivity levels.
- Ensured compliance with all relevant regulations, policies and procedures.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Led cross-functional teams in the development of innovative solutions to complex problems.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Identified opportunities for improvement in operational performance metrics.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Oversaw strategic planning and implementation to ensure organizational goals were met.
- Facilitated collaboration between teams by encouraging open communication channels.
- Directed operations to improve efficiency and increase profit margins.
- Monitored industry trends to identify opportunities for expansion and innovation.
- Managed crisis situations to minimize impact on operations and reputation.
- Coordinated activities with other departments to expedite work and improve collaboration.
- Spearheaded the development and launch of new products or services.
- Formed and sustained strategic relationships with clients.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Co-Founder- Chief Operating Office
BroadcastVenue, LLC
Three Bridges , NJ
2010.01 - 2013.01
- Led cross-functional teams in the development of innovative solutions to complex problems.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Collaborated with senior leadership to set long-term objectives for the company.
- Served as a public spokesperson at industry events or conferences.
- Monitored market conditions and competitor activities to inform business decisions.
- Prepared presentations for board meetings summarizing key developments within the company.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Managed budgeting and financial planning processes for the organization.
- Coordinated resources across departments to maximize productivity levels.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Identified opportunities for improvement in operational performance metrics.
- Coordinated activities with other departments to expedite work and improve collaboration.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Represented the organization at industry events, conferences, and public meetings.
- Led change management efforts to adapt to market shifts and organizational needs.
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Directed operations to improve efficiency and increase profit margins.
- Spearheaded the development and launch of new products or services.
- Formed and sustained strategic relationships with clients.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Field Shop Coordinator
New Century Productions - Div. WFMZ Television
Allentown , PA
2005.01 - 2010.01
- Provided customer service to customers in the shop.
- Ensured compliance with safety regulations in the shop environment.
- Organized weekly staff meetings to review operations.
- Assisted in developing short-term and long-term goals for the shop team.
- Resolved Network Customers/ Truck Engineer Teams complaints in a timely fashion.
- Developed and implemented shop policies and procedures.
- Managed regular maintenance upgrades of HD Network Broadcast Sports Trucks.
- Ensured a safe working environment by conducting safety inspections of the shop area.
- Created and maintained accurate inventory records.
- Coordinated with suppliers to maintain an adequate stock level of merchandise.
- Maintained up-to-date knowledge of products available in the shop.
- Managed shop jobs to complete work orders on time and keep tasks prioritized.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Monitored employee performance and identified performance gaps for corrective action.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Education
Associate of Applied Science -
Elkins Institute of Electronics
Denver, CO1978-06
Bachelor of Science - Radio/TV Broadcasting
Eastern New Mexico University
Portales, NM1977-12
Skills
- Process Improvement
- System Design
- Project Management
- Quality Control
- Technical knowledge
- Industry Expertise
- Operations Management
- Customer Service
- Analytical problem solver
- Professionalism
- Reliability
- Operating Procedures and Policies
- Self Motivation
- Active Listening
- Excellent Communication
- Problem-Solving
- Adaptability and Flexibility
- Data Confidentiality
- Multitasking
- Team Collaboration
Affiliations
- Life-long musician - Semi Professional
- Balloon, Fixed Wing Pilot
- Radio Host
- Documentary Producer and Talent
- Mater Mason - F&AM
- Motorcyclist
- Street Rod Enthusiast
- Avid Boater
- 15gallon + Whole Blood Donor
- Pheresis Donor
- Plasma Donor
Accomplishments
- Former :National Registry EMT
- Former Fireman- NM, CO, NJ
- United States Coast Guard Reserve - Commandant's Letter of Commendation Recipient, good conduct Awards, Bicentennial Unit Citation, etc., Honorable Discharge
Certification
- FAA - Fixed Wing, LTA
- FCC - 1st Class Radio Telephone Engineering License
- US DOT - Class A- Commercial Driver's License
Languages
German
Elementary
English
Professional
Entrepeneurial Achievements
- Founded West Jersey's 1st Private Ambulance Service : 1981 Eagle Medical Transport , LLC - 1981
- Founded /Launched new Jersey's 1srt Internet Radio and Television Station- Jersey Talk Radio LLC - Flemington, NJ - 2012
References
References available upon request.
Timeline
Infrastructure Service Management Engineer
Guardian Life Insurance Company of America
2017.10 - Current
Director of Webcasting
FMP- Film Makers of Philadelphia
2015.09 - 2017.05
President -Producer/Director
PearsonMediaGroup, LLC
2010.06 - Current
Co-Founder- Chief Operating Office
BroadcastVenue, LLC
2010.01 - 2013.01
Field Shop Coordinator
New Century Productions - Div. WFMZ Television
2005.01 - 2010.01
Associate of Applied Science -
Elkins Institute of Electronics
Bachelor of Science - Radio/TV Broadcasting
Eastern New Mexico University
- FAA - Fixed Wing, LTA
- FCC - 1st Class Radio Telephone Engineering License
- US DOT - Class A- Commercial Driver's License
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