Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Bruce Robertson

Leeds,ME
Bruce Robertson

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

13
years of professional experience

Work History

ADUSA

Night Operations Supervisor
09.2015 - Current

Job overview

  • Reduced employee turnover by implementing effective training programs for new hires.
  • Coordinated with daytime supervisors to address any potential issues or concerns that may arise during the transition period between shifts.
  • Collaborated with other supervisors to establish best practices for night operations tasks and procedures.
  • Optimized scheduling for employees, ensuring adequate coverage during peak hours without overstaffing or understaffing shifts.
  • Worked closely with human resources in recruiting qualified candidates for open positions within the department, ensuring seamless integration into existing teams.
  • Enhanced team productivity by streamlining night operations processes and procedures.
  • Improved overall efficiency with thorough communication between departments during shift handovers.
  • Utilized strong problem-solving skills to quickly address unexpected challenges arising during night shifts.
  • Established clear expectations for employees regarding job duties, performance goals, and adherence to company policies and procedures.
  • Promoted a positive work environment through effective leadership and open communication among team members.

ADUSA

Operations Supervisor
06.2011 - Current

Job overview

  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Motivated and trained employees to maximize team productivity.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.

Education

University of Maine Augusta

from Computer Information's Systems

Leavitt Area High School
Turner, ME

High School Diploma
06.1992

Skills

  • Workload prioritization
  • Employee Evaluation
  • Goal-Oriented
  • Training and mentoring
  • Staff Discipline
  • Processes and procedures
  • Inventory Control
  • Staff Development
  • Schedule development

Timeline

Night Operations Supervisor

ADUSA
09.2015 - Current

Operations Supervisor

ADUSA
06.2011 - Current

University of Maine Augusta

from Computer Information's Systems

Leavitt Area High School

High School Diploma

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Bruce Robertson