Craig Ogden
Las Vegas
Summary
Dynamic operations leader with a proven track record at Lowe's Home Improvement, excelling in project management and employee evaluation. Enhanced inventory controls, achieving significant cost savings while fostering team motivation through effective workload prioritization and training. Adept at driving performance and implementing safety protocols to ensure operational excellence.
Overview
14
14
years of professional experience
Work History
Night Operations Supervisor
Lowe's Home Improvement
08.2019 - 09.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Coordinated project workflows for departments.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Oversaw loading and unloading of packages in warehouse.
Department Manager
Lowe's Home Improvement
02.2013 - 08.2019
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
Inventory Control Supervisor
Walmart
03.2010 - 10.2012
- Assisted management staff with maintaining budget and schedule controls using standard project management protocols.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Collaborated with other departments within facility to educate and understand how functions affect inventory.
- Memorized facility layout and located products.
- Managed multiple complex inventory activities and client-driven projects.
Education
High School Diploma -
Santa Monica High School
Santa Monica, CASkills
- Employee evaluation
- Workload prioritization
- Schedule development
- Change management
- Safety protocols
- Task delegation
- Project management
- Inventory oversight
- Department organization
- Training and mentoring
- Decision-making
- Staff management
Accomplishments
- Supervised team of 25 staff members.
- Achieved 25% increased performance metrics through effectively helping with training and best practices.
Languages
English
Full Professional
Timeline
Night Operations Supervisor
Lowe's Home Improvement
08.2019 - 09.2023
Department Manager
Lowe's Home Improvement
02.2013 - 08.2019
Inventory Control Supervisor
Walmart
03.2010 - 10.2012
High School Diploma -
Santa Monica High School