Bruce A Thompson
Cincinnati,OH
Summary
Skilled at completing inspections with speed, efficiency and accuracy. Good relationship-building and problem-solving abilities with strength in verbal and written communication. Experienced professional consistently performs thorough inspections of infrastructure. Well-organized and detail-oriented with top strengths in scheduling and planning assignments, drafting reports and managing case files. Versed in regulatory compliance and codes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Field Inspector / Claims Manager. Hybrid Position
Phoenix Loss Control
12.2019 - Current
- Completed thorough written descriptions and took photographs to document conditions.
- Drafted detailed reports on findings of inspections.
- Examined relevant documents prior to inspections in order to become acquainted with property features.
- Used hand tools and gauges to take measurements.
Multi-Line Insurance Agent
Todd D. Tucker Agency
04.2018 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Certified Tax Preparer/Contractor
Charles P. Vonderhoor CPA, LLC
01.2019 - 04.2019
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Maintained compliance by adhering to current tax laws and regulations.
Manager/Tax Preparer/Contractor
Jackson Hewitt Tax Services
12.2009 - 04.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Associate of Science - Financial Planning And Services
University of Cincinnati
Cincinnati, OHHigh School Diploma -
Withrow University High School
Cincinnati, OHSkills
- Analyzing Data
- Writing Reports
- Data Entry
- Photography Expertise
- Documentation Skills
- Software Expertise
- Documenting Evidence
- Preparing Reports
- Photography
- Structural Inspection
- Property Damage Assessment
- Inspection Reporting
Certification
- Licensed in Accident & Health, Casualty, Life, and Property Insurance
Military Service
US ARMY 1983-1990, E-6 SSGT.
Organizations
Certified College Football Official/NCAA.
Certified Football Official/Ohio High School Athletic Association.
Timeline
Field Inspector / Claims Manager. Hybrid Position
Phoenix Loss Control
12.2019 - Current
Certified Tax Preparer/Contractor
Charles P. Vonderhoor CPA, LLC
01.2019 - 04.2019
Multi-Line Insurance Agent
Todd D. Tucker Agency
04.2018 - Current
Manager/Tax Preparer/Contractor
Jackson Hewitt Tax Services
12.2009 - 04.2018
Associate of Science - Financial Planning And Services
University of Cincinnati
High School Diploma -
Withrow University High School
Similar Profiles
Amber CalderonAmber Calderon
Invoicing Specialist at Phoenix Loss ControlInvoicing Specialist at Phoenix Loss Control
Misty MillerMisty Miller
Investigator, Dispatcher, Quailty Control at Phoenix Loss Control Inc.Investigator, Dispatcher, Quailty Control at Phoenix Loss Control Inc.
Lisa LopezLisa Lopez
Customer Service Intake Specialist at Phoenix Loss ControlCustomer Service Intake Specialist at Phoenix Loss Control