FRANCINA DAJAE LANAUX
INDIANAPOLIS,IN
Summary
Dynamic Property, Claims, and Data Management Specialist with over three years of experience in technical inspections and administrative support. Proficient in leveraging Xactimate and Symbility to optimize complex processes, along with expertise in Microsoft 365 for managing extensive datasets with precision. Recognized for operational efficiency and a commitment to delivering exceptional results. Open to new opportunities with flexibility to relocate as needed.
Overview
9
9
years of professional experience
Work History
Field Inspector of Residential and Commercial Properties
Millennium Information Services
01.2025 - Current
- Utilizes analytical skills to capture, document, and manage critical property data and images for client assessments, ensuring data accuracy and completeness.
- Executes thorough inspections and precise documentation, improving client understanding and supporting decision-making processes.
- Performs regular quality checks on collected data, identifying and correcting inconsistencies to maintain data integrity.
- Collaborates with team members and clients to gather necessary information and resolve data-related issues promptly.
- Completed thorough written descriptions and took photographs to document conditions.
- Examined relevant documents prior to inspections in order to become acquainted with property features.
- Used hand tools and gauges to take measurements.
Commercial Driver
Back Home Transport
01.2024 - 01.2025
- Maintained accurate records of deliveries and communications, ensuring data reliability and timely reporting.
- Fostered strong relationships with dispatch and warehouse teams to streamline information flow and resolve issues efficiently.
- Demonstrated excellent organizational and time-management skills while managing multiple routes and schedules.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Field Inspector of Residential and Commercial Properties
Mueller Reports
01.2022 - 01.2024
- Conducted property inspections with a focus on accurate and timely data entry and reporting of hazards and property details.
- Captured comprehensive property images and maintained meticulous records, enhancing report accuracy and client satisfaction.
- Employed advanced tools and software for precise measurements and data management, improving efficiency and accuracy.
- Coordinated with clients and team members to ensure thorough understanding and resolution of data-related inquiries.
- Completed thorough written descriptions and took photographs to document conditions.
- Examined relevant documents prior to inspections in order to become acquainted with property features.
- Used hand tools and gauges to take measurements.
- Drafted detailed reports on findings of inspections.
- Reviewed drawings and assessed construction against plans.
- Re-inspected commercial and residential constructions which previously failed inspections.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Commercial Driver
Various Carriers and Companies
01.2017 - 01.2024
- Accurately managed and documented inventory, payroll submissions, and transportation records, optimizing time management and resource allocation.
- Enhanced customer satisfaction through effective communication, organizational skills, and attention to detail.
- Contributed to operational efficiency through meticulous record-keeping and proactive problem-solving.
- Completed daily route consisting of up to 8 stops, focusing on safety and timeliness.
Education
Adjuster Training Program 40-Hour In Classroom -
MOCAT
Nixa, MO09.2025
Professional Scoping & Xactimate 40-Hour In Classroom Training -
MOCAT
Nixa, MO09.2025
Indiana Pre-License 40-Hour Training & Exam -
AdjusterPro
Indianapolis, IN10.2024
No Degree - Human Services
University of Phoenix Online
Phoenix, AZ05.2012
High School Diploma -
Columbus East High School
Columbus, IN05.1990
Skills
- Data Entry & Data Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Documentation & Record-Keeping
- Quality Control & Data Integrity
- Analytical & Problem-Solving Skills
- Organizational & Time-Management Skills
- Effective Written and Verbal Communication
- Ability to Work Independently & Remotely
- Customer Relations
- Xactimate Level 1
- Symbility Level 1
- Photography expertise
- Structural assessment
- Customer service
- Analyzing data
- Preparing reports
- Writing reports
- Quality assurance standards
- Inspecting properties
- Documenting evidence
- Construction
ADDITIONAL INFORMATION
- LICENSES AND CERTIFICATIONS
- Indiana All-Lines License #4088550, 02/2025
- Xactimate Level 1 Certification, pending
- Symbility Certification, pending
- State Farm Property, Auto and Estimatics Certifications 09/2025
- MOCAT Certification, 09/2025
- Licensed Adjuster in states: TX, LA, AL, MS, GA, FL, NC, SC, OK, and MI
Timeline
Field Inspector of Residential and Commercial Properties
Millennium Information Services
01.2025 - Current
Commercial Driver
Back Home Transport
01.2024 - 01.2025
Field Inspector of Residential and Commercial Properties
Mueller Reports
01.2022 - 01.2024
Commercial Driver
Various Carriers and Companies
01.2017 - 01.2024
Adjuster Training Program 40-Hour In Classroom -
MOCAT
Professional Scoping & Xactimate 40-Hour In Classroom Training -
MOCAT
Indiana Pre-License 40-Hour Training & Exam -
AdjusterPro
No Degree - Human Services
University of Phoenix Online
High School Diploma -
Columbus East High School