Brucewynne Gojetia
Puyallup,WA
Summary
Accomplished Flats PG Associate at Amazon Fulfillment Center, adept in optimizing package flow and enhancing team performance. Leveraged problem-solving expertise to reduce load-balance issues by 50%. Skilled in leadership and cross-functional communication, ensuring safety and quality compliance while driving operational efficiency and achieving performance metrics.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Flats PG Associate
Amazon Fulfillment Center
Kent, Washington
10.2024 - Current
- Ensured seamless outbound package flow to meet demand in Flats operations.
- Completed advanced training in workflow design, defect prevention, and team leadership for Flats PG.
- Trained new associates on Flats processes and safety procedures to uphold productivity standards.
- Assisted in training the last two former Flats PAs to enhance team performance.
- Optimized package induction rate efficiency, improving overall operational throughput.
- Resolved load-balance issues by reverse engineering package flow system, reducing daily average from six to three percent.
Problem Solve Associate
Amazon Fulfillment Center
Kent, Washington
11.2023 - Current
- Performed problem-solving tasks, identifying and resolving package exceptions, misroutes, and system errors.
- Collaborated with Process Assistants and Area Managers to meet or exceed hourly and daily performance metrics.
- Assisted in process audits and root cause analysis to identify improvement opportunities.
- Utilized Amazon software tools (ICQA dashboards, KNET, AFT) to track and resolve workflow issues.
- Improved Shipdock problem resolution time by 15% through proactive defect identification and training support.
Education
High School Diploma -
Puyallup High School
Puyallup, Washington06-2018
Skills
- Outbound Operations & Shipdock Workflow
- Flats PG & Induction Process
- Problem Solving & Defect Reduction
- Leadership & Team Coordination
- Process Flow optimization
- Safety & Quality Compliance
- Data Tracking & Performance Reporting
- Cross-Functional Communication
- Package flow optimization
Accomplishments
Recognized as Spotlight Employee during first month at Amazon
Languages
English
Native/ Bilingual
Tagalog
Limited
Certification
Electric Pallet Jack License
References
Undray Mcphatter: undrmcph@amazon.com
- Flats FHD PA
Layla Riedel: laylhrie@amazon.com
- Previous Flats BHD PA
Timeline
Flats PG Associate
Amazon Fulfillment Center
10.2024 - Current
Problem Solve Associate
Amazon Fulfillment Center
11.2023 - Current
High School Diploma -
Puyallup High School