Bruno Mine
Summary
Dedicated and adaptable bartender, adept problem solver with a keen eye for detail, ensuring smooth bar operations and customers satisfaction. Thrives in collaborative team setting effectively contributing to group dynamics and maintaining a positive atmosphere. Quick learner, Swiftly to new techniques and industry trends. Proficient in crafting enticing drinks menus and pairings to elevate customers experience.
Overview
6
6
years of professional experience
Work History
Head Bartender
Ocean & Acre
6290 Halcyon Way #620, Alpharetta, 30005
10.2019 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Mercantile Social
20 N Main St, Alpharetta, 30004
01.2021 - 08.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server Shift Leader
Alessio S Restaurant & Pizzeria
6955 McGinnis Ferry Rd, Johns Creek, 30097
02.2019 - 10.2019
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Mavericks Cantina
11030 Medlock Bridge Rd, Johns Creek, 30097
01.2018 - 02.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Associate of Science - Architectural And Building Sciences
Gwinnett Technical College
Lawrenceville, GA02.2021
Skills
- Hospitality Management
- Mixed Drinks Preparations
- Cash Handling
- Attentive Service
- Wine and Liquor Knowledge
- Sales Promotion
- Guest Satisfaction
- Safe Food Handling Procedures
- High-Volume Environments
- Cocktail List Development
- Performance Strategies
- Creative Mixology
Timeline
Bartender
Mercantile Social
01.2021 - 08.2021
Head Bartender
Ocean & Acre
10.2019 - Current
Server Shift Leader
Alessio S Restaurant & Pizzeria
02.2019 - 10.2019
Server
Mavericks Cantina
01.2018 - 02.2019
Associate of Science - Architectural And Building Sciences
Gwinnett Technical College