Bruno Mine
Summary
Dedicated and adaptable bartender, adept problem solver with a keen eye for detail, ensuring smooth bar operations and customers satisfaction. Thrives in collaborative team setting effectively contributing to group dynamics and maintaining a positive atmosphere. Quick learner, Swiftly to new techniques and industry trends. Proficient in crafting enticing drinks menus and pairings to elevate customers experience.
Overview
6
6
years of professional experience
Work History
Head Bartender
Ocean & Acre
2019.10 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Mercantile Social
2021.01 - 2021.08
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server Shift Leader
Alessio S Restaurant & Pizzeria
2019.02 - 2019.10
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Mavericks Cantina
2018.01 - 2019.02
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Associate of Science - Architectural And Building Sciences
Gwinnett Technical College
Lawrenceville, GA02.2021
Skills
- Hospitality Management
- Mixed Drinks Preparations
- Cash Handling
- Attentive Service
- Wine and Liquor Knowledge
- Sales Promotion
- Guest Satisfaction
- Safe Food Handling Procedures
- High-Volume Environments
- Cocktail List Development
- Performance Strategies
- Creative Mixology
Timeline
Bartender
Mercantile Social
2021.01 - 2021.08
Head Bartender
Ocean & Acre
2019.10 - Current
Server Shift Leader
Alessio S Restaurant & Pizzeria
2019.02 - 2019.10
Server
Mavericks Cantina
2018.01 - 2019.02
Associate of Science - Architectural And Building Sciences
Gwinnett Technical College
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