Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Bruno Ramos

Las Cruces,NM

Summary

Dedicated Customer Service Specialist adept at prioritizing and multi-tasking in fast-paced environments. Collaborates effectively within teams to achieve personal and business objectives. Recognized for resolving escalated customer support issues.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Mcdonalds
Hobbs, NM
08.2023 - 06.2024
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Resolved customer complaints promptly and efficiently.
  • Provided exceptional customer service to ensure customer satisfaction.

Restaurant Waiter

Barracudas
Hobbs, NM
08.2022 - 05.2024
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.

Sales Associate

Marshalls
Roswell, NM
08.2021 - 07.2022
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Provided accurate information about products, prices and services.

Education

High School Diploma -

Roswell High School
Roswell, NM
05-2022

Skills

  • Problem Resolution
  • Customer consulting
  • Retail sales customer service
  • Active Listening
  • critical thinking
  • cashier

Languages

Spanish
Native/ Bilingual

Certification

  • Food handlers certification
  • Alcohol license

References

References available upon request.

Timeline

Customer Service Representative

Mcdonalds
08.2023 - 06.2024

Restaurant Waiter

Barracudas
08.2022 - 05.2024

Sales Associate

Marshalls
08.2021 - 07.2022

High School Diploma -

Roswell High School

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Bruno Ramos