Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Bryan Abenante

North Providence,RI

Summary

Versatile manager with background in coordinating diverse teams and managing complex projects.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Beverage Department Manager

Bally's
Lincoln, RI
03.2019 - 03.2024
  • Delegated responsibilities to approximately 250 employees across 11 venues.
  • Set and managed departmental budgets, controlling expenses to meet financial goals.
  • Evaluated pricing structures and developed new pricing models
  • Led team meetings to communicate targets, share updates, and gather feedback
  • Collaborated with other departments to ensure smooth flow of operation
  • Ensured compliance with all legal and safety regulations
  • Provided technical support, troubleshooting issues related to equipment and software
  • Resolved customer complaints promptly and professionally
  • Interviewed prospective employees and provided input to HR on hiring decisions

Beverage Operations Manager

Bally's
Lincoln, RI
03.2013 - 03.2019
  • Monitored performance of line staff
  • Conducted regular training sessions on customer service, product knowledge, and safety protocols
  • Created weekly schedules for beverage personnel
  • Oversaw daily cash handling procedures for all beverage transactions
  • Inspected equipment regularly for safety.
  • Assisted in menu development by providing input on ingredients, recipes, presentation techniques
  • Collaborated with marketing team on promotional campaigns such as drink specials, discounts & events
  • Resolved customer complaints promptly and professionally

Education

Associate of Science - Criminal Justice

CCRI
Lincoln, RI
01-2008

Skills

  • Operations Management
  • Department Leadership
  • Policy Development
  • Workflow Coordination
  • Sales Reporting
  • POS Software
  • Forecasting
  • Coaching & Mentoring
  • Safety and Security
  • Emergency Response
  • Vendor Relationship Management

Accomplishments

  • Judge in the 2023 Pro Start Competition
  • Manager of the Quarter 2021
  • Manager of the Year Nomination 2021.
  • 2015 Tourism Employee of the Year (Rhode Island Hospitality Association)

Certification

  • Crowd Management License State of RI (Renewal - 2028)
  • ServSafe Food Safety Management Certification (Renewal - 2027)
  • Serve Safe Alcohol Certification (Renewal - 2025)

Timeline

Senior Beverage Department Manager

Bally's
03.2019 - 03.2024

Beverage Operations Manager

Bally's
03.2013 - 03.2019

Associate of Science - Criminal Justice

CCRI

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Bryan Abenante