Bryan Adams
Self Employed
Statesville,NC
1
Certification
22
years of professional experience
Dynamic business owner with a proven track record in customer relations and service delivery. Committed to enhancing customer satisfaction and retention through strategic planning and relationship building.
Work History
Business Owner
4 Years 3 Months- Developed and implemented strategic marketing plans to enhance brand visibility and customer engagement.
- Managed financial operations, ensuring accurate budgeting and forecasting for business sustainability.
- Streamlined supply chain processes, improving inventory management and reducing operational costs.
- Cultivated strong relationships with clients, enhancing customer retention and satisfaction rates.
- Evaluated performance metrics regularly, implementing improvements to drive business success and scalability.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Program Director
3 Years 1 Month- Led program development to enhance community engagement and support services.
- Coordinated partnerships with local organizations to expand resource availability for families.
- Managed grant proposals and funding initiatives to secure financial support for programs.
- Developed training materials and workshops for staff, enhancing service delivery skills.
- Advocated for policy changes addressing community needs, influencing strategic planning efforts.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Site Supervisor
12 Years 11 Months- Supervised daily operations to ensure compliance with safety regulations and quality standards.
- Managed staff schedules and assigned tasks to optimize workflow efficiency.
- Conducted regular inspections of facilities, identifying areas for improvement in maintenance practices.
- Implemented training programs for new hires, enhancing team performance and operational readiness.
- Collaborated with community partners to address client needs and improve service delivery.
- Trained new team members on site policies and procedures.
Supervisor
2 Years 1 Month- Supervised daily operations, ensuring compliance with safety regulations and organizational policies.
- Developed training programs for new staff, enhancing team performance and operational consistency.
- Coordinated community outreach initiatives, fostering positive relationships between youth and law enforcement.
- Implemented strategic improvements to program delivery, increasing participant engagement and satisfaction.
- Established partnerships with local organizations to expand recreational opportunities for at-risk youth.
Education
No Degree - General Studies
High School Diploma
Skills
Customer service
Customer relations
Attention to detail
Driven and determined
Certification
Behavioral Observation and Screening
Understanding Developmentally Appropriate Practices
Health, Safety and Nutrition
Child Growth and Development
Mental Health First Aid
American Red Cross First Aid
Certified Red Cross Life Guard
Financial Literacy Training
Home Visitor Safety and Safety in the Home
Establishing Healthy Boundaries
Timeline
Business Owner
Self Employed
05.2022 - CurrentRead More
Program Director
High Point Neighborhood Family Center
01.2019 - 02.2022Read More
Site Supervisor
High Point Neighborhood Family Center
02.2006 - 01.2019Read More
Supervisor
Police Athletic League Inc
01.2004 - 02.2006Read More
St. Petersburg College
No Degree from General Studies
Read More
Largo High School
High School Diploma
Read More