Bryan Aguilar
Colorado Springs,CO
Summary
Results-driven Shift Manager with over 3 years of experience in optimizing daily operations and mentoring team members. Skilled in decision-making and collaboration, consistently improving customer service and team performance to achieve organizational goals.
Offering exceptional teamwork and leadership abilities, fully prepared to thrive in fast-paced environment and learn new processes. Brings understanding of customer service principles and operational efficiency, with developing skills in team management and scheduling. Ready to use and develop communication and organizational skills in [Shift Manager ] role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's Restaurant
5450 Tutt Blvd
06.2022 - Current
- Assisted in daily operations to ensure efficient workflow and adherence to safety protocols.
- Learned and applied company policies and procedures to maintain high standards of service.
- Supported team members during peak hours to enhance customer satisfaction and minimize wait times.
- Participated in inventory management processes, contributing to accurate stock levels and organization.
- Adapted quickly to changing environments, maintaining productivity under pressure during busy shifts.
- Engaged with customers to address inquiries, enhancing service quality and fostering positive experiences.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
High School Diploma -
Doherty High School
Colorado Springs05-2025
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Team development
- Staff training and onboarding
- Payment processing
Certification
- Certified [Serv Safe], - [2024]
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Shift Manager
McDonald's Restaurant
06.2022 - Current
High School Diploma -
Doherty High School