Dedicated and highly skilled Lead Pharmacy Technician with 10 years of experience in medication dispensing, inventory management, and regulatory compliance. Proven expertise in training and mentoring pharmacy staff to improve efficiency and accuracy. Successfully optimized pharmacy operations, reducing medication errors by 80% and increasing customer satisfaction scores by 85%. Adept at handling insurance claims, resolving discrepancies, and ensuring adherence to safety protocols. Committed to delivering exceptional patient care while streamlining workflow processes to enhance overall operational success.
Title: RPhT