Bryan Atkins
Fairview
Summary
Proven leader at Gwin's Lodge, adept in conflict resolution and staff training, significantly enhanced dining experience and team efficiency. Expert in sanitation standards and sales strategies, fostering innovative team environments and boosting revenue. Skilled in creating rapport, ensuring food safety, and leading high-performing teams to exceed expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager, Server
Gwin's Lodge
04.2021 - 09.2024
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
- Developed strong rapport with clientele through excellent interpersonal skills, fostering repeat business.
- Enhanced customer satisfaction by ensuring prompt and courteous service from the server team.
- Bussed and reset tables to keep dining room and work areas clean.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Outdoor Sales Team Lead
Academy Sports and Outdoors
09.2020 - 03.2021
- Increased sales revenue by implementing targeted sales strategies and team training sessions.
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Facilitated knowledge sharing among team members through regular meetings, fostering a collaborative work environment that encouraged innovative thinking.
- Developed high-performing sales teams through regular coaching sessions, skill development workshops, and performance evaluations.
Education
Bachelor of Science - Recreation Park And Tourism Sciences
Texas A&M University
College Station, TX05-2018
Skills
- Staff training and development
- Sanitation standards
- Food safety compliance
- Task delegation
Certification
- Texas Food handler certificate expires November 2025
- TABC expires November 2025
- Eagle Scout
Timeline
Assistant Manager, Server
Gwin's Lodge
04.2021 - 09.2024
Outdoor Sales Team Lead
Academy Sports and Outdoors
09.2020 - 03.2021
Bachelor of Science - Recreation Park And Tourism Sciences
Texas A&M University
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