Dedicated Security Officer with a strong focus on emergency response, incident reporting, and access control. Proven ability to ensure guest safety, with excellent customer service and compliance through effective patrol operations.
Work History
Security Officer
4 Years 9 Months
Walt Disney World Company | 08.2021 - 05.2026
Monitored safety protocols to ensure guest and team member security throughout the resort.
Collaborated with law enforcement and Orange County fire to respond effectively to incidents and emergencies.
Conducted regular inspections of premises, identifying potential hazards and ensuring compliance.
Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in a company vehicle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Reported suspicious activities and persons to law enforcement.
Patrol Officer
3 Years 5 Months
Laguna Woods Village | 03.2017 - 08.2020
Conducted routine patrols to deter criminal activity and maintain order within the village.
Enforced community safety protocols and regulations to ensure resident security.
Responded promptly to incidents, providing assistance and resolving conflicts effectively.
Collaborated with local law enforcement for incident reporting and investigation support.
Developed comprehensive reports detailing incidents, observations, and recommendations for improvements.
Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
Fuel Station Attendant
2 Years 2 Months
Safeway | 01.2015 - 03.2017
Operated fuel dispensing equipment, ensuring compliance with safety and environmental regulations.
Trained new staff on safety protocols and customer service standards, fostering a knowledgeable team environment.
Streamlined cash handling processes, ensuring accurate transactions and reducing discrepancies.
Contributed to a strong customer retention rate.
Resolved customer complaints professionally, contributing to high satisfaction rates and repeat business.
Maintained a professional appearance and attitude.