Phillip Stidd

• Monitored premises to ensure safety and security of staff and visitors.
• Conducted regular patrols to identify and mitigate potential security risks.
• Managed incident response by coordinating with law enforcement to ensure swift resolution.
• Maintained accurate logs of daily activities and incidents for reporting purposes.

• Supervised daily bakery operations, ensuring quality and consistency of products.
• Trained and mentored staff on baking techniques and food safety standards.
• Implemented inventory management systems to reduce waste and optimize stock levels.
• Developed new recipes, enhancing product offerings to meet customer preferences.
• Used company metrics to increase sales and profitability.
• Drove sales growth at each location by enhancing associate morale through collaboration with fellow managers.
• Utilized Fresh Product Replenishment (FPR) system to ensure accurate in-stock positions.
• Collaborated with upper management to identify and address departmental concerns during the initiation of new posts in various locations.
• Operations management in areas of sales increase as it related to business trends, customer demand, and product availability.
• Managed KPI ranges for multiple stores in areas of sales increase/decrease, productivity vs sales, gross profit, production numbers per hour, and labor vs sales.
• Oversaw planned vs actual metrics to determine actual associate production and meet labor needs while fulfilling customer demand and salesmtrends per our region.
• Orchestrated scheduling for multiple associates to optimize production during peak periods.
• Worked with developers and specialists to open new locations with initial ordering needs, and set up and design of new departments for associate efficiency.
• Used WSO (Work Space Organization) to assure efficiency of production for associates and reduce unnecessary movement for maximum production.

Directed production of fresh products, emphasizing quality and food safety standards.

Oversaw inventory management and product replenishment from external warehouses.

Facilitated schedule coordination for associates, aligning placements with individual strengths and addressing developmental opportunities.

Assumed additional responsibilities in stores to enhance sales performance and optimize training processes for new associates.

Guided associates in maximizing individual potential and aligning personal aspirations with business objectives.

Collaborated with external vendors to develop innovative products and enhance sales performance.

• Directed daily bakery operations, ensuring product quality and compliance with health standards.
• Oversaw staff scheduling and training initiatives to optimize team performance.
• Established inventory control systems to enhance stock management and minimize waste.
• Spearheaded development of new product lines driven by customer feedback.
• Oversaw multiple associates, emphasizing quality standards and exceptional customer service.
• Collaborated with external vendors to organize selling events that showcased products.
• Spearheaded development of innovative programs targeting fresh pastry, new bread varieties, and custom wedding cakes.