Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
PT Hub Supervisor
UPS
New Stanton, PA
06.2022 - Current
Supervised and coordinated activities of hub personnel to ensure efficient operations.
Provided guidance and direction to employees on all job functions, policies and procedures.
Ensured compliance with safety regulations in the workplace.
Developed strategies for improving customer service levels, increasing productivity, and reducing costs.
Conducted regular staff meetings to discuss operational issues and goals.
Resolved customer complaints in a timely manner while maintaining company standards.
Analyzed daily reports to identify areas needing improvement or additional resources.
Assisted in training new hires on warehouse processes and procedures.
Coordinated with other departments when necessary.
Participated in monthly and quarterly reviews with upper management regarding business performance metrics.
Maintained an organized working environment by ensuring proper storage of materials and equipment at all times.
Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
Inspected equipment, facilities and vehicles regularly to assess safety.
Oversaw team scheduling and individual assignments to meet coverage demands.