Summary
Overview
Work History
Education
Skills
Timeline
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Bryan Ballew

Porterville,CA

Summary

Adept at inventory control and guest service, I significantly improved delivery times at Eagle Mountain Casino by prioritizing urgent orders. My strong organization and empathetic listening skills, honed as a Psychiatric Technician, enhanced patient safety and satisfaction. Expert in order management, I consistently exceed team and customer expectations, driving results and fostering repeat business.

Overview

10
10
years of professional experience

Work History

Expeditor

Eagle Mountain Casino
02.2023 - 10.2024
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.

Psychiatric Technician

Department Of State Hospitals-Atascadero
08.2014 - 07.2017
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.

Sales Associate

GameStop
03.2016 - 06.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Certification of Psychiatric Technician - Psychiatric Technician

Cuesta College
San Luis Obispo, CA
08.2015

Skills

  • Inventory Control
  • Team Member Training
  • Guest service
  • Strong Organization

Timeline

Expeditor

Eagle Mountain Casino
02.2023 - 10.2024

Sales Associate

GameStop
03.2016 - 06.2016

Psychiatric Technician

Department Of State Hospitals-Atascadero
08.2014 - 07.2017

Certification of Psychiatric Technician - Psychiatric Technician

Cuesta College

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Bryan Ballew