Bryan Bobrowski

• Reserved and promoted private sections In Cleveland’s finest nightlife establishments including FWD, Goodnight John Boy and Glamper
• Informed guests of other available accommodations

(DJ booth seating, Bottle service, Pool access)

• Collaborated with team members to improve overall service quality and guest experience.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Provided excellent customer service to guests by promptly responding to inquiries and requests.

• Reorganized schedule along with weekly modification for 40+ employees
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Implementation of excel for ease of use in supply chain management and logistics
• Increased community involvement with new marketing campaign that 4x donations in the first year in our (give a can get a cone food drive)
• Formatting and adapting to new POS systems annually to fit Business needs
• Processed applications and conducted interviews
• Updated New hire training regimen