Bryan Calderon
Hialeah,FL
Summary
Dynamic leader with a proven track record at Spencer Fiber Optic, enhancing team productivity and customer satisfaction through innovative workflow solutions and effective problem-solving. Skilled in utility marking and training, adept at complex problem-solving and staff development. Achieved significant reductions in damage claims by adhering to best practices in utility locating.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Spencer Fiber Optic
01.2021 - 01.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- read blueprints, call in 811 sunshine for locate tickets
Utility Locate Technician
USIC Locating Services
03.2020 - 01.2021
- Reduced damage claims by consistently adhering to industry best practices when performing locates and marking utilities.
- Enhanced safety measures by diligently marking utility lines to prevent accidents during excavation projects.
- Improved service quality by accurately locating underground utilities using specialized equipment.
- Streamlined project timelines by efficiently completing locate requests within designated time frames.
- Completed large-scale projects expediently through effective time management skills that allowed for simultaneous handling of multiple locate requests.
- Utilized advanced problem-solving skills to accurately identify complex underground utility configurations in challenging situations.
Education
GED -
Miami Lakes Tech
Miami, FL08-2012
Skills
- Training and mentoring
- Utility marking
- Goal oriented
- Gas line locating
- Pipeline locating
- Customer service
- Decision-making
- Complex Problem-solving
- Excavation safety
- Staff development
- Hazardous materials handling
- Incident reporting
- Analytical thinking
Certification
811 sunshine web ticket entry completion certificate
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Supervisor
Spencer Fiber Optic
01.2021 - 01.2023
Utility Locate Technician
USIC Locating Services
03.2020 - 01.2021
GED -
Miami Lakes Tech
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