Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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Bryan Campbell

Fairbanks,AK

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Census Supervisor

US Census
Fairbanks, AK
02.2020 - Current
  • Led team of 25 enumerator professionals meeting the needs of the area.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Reviewed employee performance everyday and delivered constructive feedback to improve weaknesses.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.

Assistant Store Manager

Walmart
Fairbanks, AK
09.2018 - 11.2019
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Coached and developed store associates through formal and informal interactions.
  • Hired and motivated 75 new members on the sales team achieving over 11% a few months with year over year sales.
  • Identified staff vacancies and recruited, interviewed and selected best applicants.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Supervised up to 60 employees on merchandising team.

Store Manager

Family Dollar Stores Inc.
Saint Louis , MO
01.2018 - 08.2018
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Implemented succession planning by training and developing 4 associates into leadership positions.
  • Rotated inventory from oldest to newest to maintain fresh stock.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Increased profits 19% by restructuring store layouts to enable efficient inventory management and performing financial planning and sales metric analysis.
  • Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
  • Conducted evaluations of hardware and software solutions to develop estimates, negotiate contracts and make effective selections.
  • Boosted sales by 12% by cultivating customer rapport and delivering superior customer service, while maintaining a monthly sales average of $220,000.

Education

Associate of Science - I.T.

Strayer University
Washington, DC
2023.01 - 2024.10

GED -

Earle C Clements
Morganfield, KY
03.2000

Skills

  • Lead generation
  • Capital improvement planning
  • Issue and conflict resolution
  • Brand management
  • Business operations
  • Problem resolution
  • Customer service
  • Supervision
  • Team management
  • Inventory management
  • Operational improvement
  • Relationship development
  • Process improvement
  • Project organization

Certifications

Food Safety Professionals Certification: Certified Food Safety Manager Expires: September 23rd, 2021

Certifications/Certificates:

· Loss Prevention for Managers

· Loss Prevention Detective

· Loss Prevention Safety for Retailers/Occupation Health & Safety

Issuing Date: 07/25/2019 Issuer: Wicklander-Zulawski & Associates

Timeline

Associate of Science - I.T.

Strayer University
2023.01 - 2024.10

Census Supervisor

US Census
02.2020 - Current

Assistant Store Manager

Walmart
09.2018 - 11.2019

Store Manager

Family Dollar Stores Inc.
01.2018 - 08.2018

GED -

Earle C Clements

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Bryan Campbell