BRYAN CARPENTER
Lyman
Summary
Dedicated and patient-focused Certified Pharmacy Technician with extensive experience, excelling in customer relations and problem-solving. Proven success in executing pharmacy operations and navigating insurance processes to ensure optimal patient care. Known for a proactive approach to strategic planning and issue resolution, enhancing operational efficiency while delivering exceptional service. Strong background in medication management and collaboration with healthcare teams, complemented by proven sales experience and a commitment to accuracy and compliance with regulatory standards.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Costco
Scarborough, ME
10.2023 - Current
- Contacted clinics or physicians to request patient prescription refills
- Pulled drugs from storage to fill drug supply orders and maintain proper supply levels
- Filled bottles or packaging with measured medications manually
- Resolved account issues and prescription problems via telephone and at counter
- Assisted patients with OTC medications and medical supplies
- Called insurance companies to determine prescription cost
- Entered orders in computer system for refills
- Processed insurance claims, resolving discrepancies to guarantee patient coverage
- Adhered to HIPAA regulations and upheld patient privacy rules
- Collaborated with healthcare professionals to ensure optimal patient care
- Created over 100 new client accounts through promotional table over 6 days
Operations Manager
DC Consulting Services
Buxton, ME
07.2021 - 12.2023
- Worked closely with sales team to create specific marketing plans to reach potential targets
- Delivered decisive and effective leadership for sales, marketing and channel development efforts
- Developed new business strategies to maximize market value
- Capitalized on emerging trends to sell new goods and services
- Oversaw clerical staff, directing and monitoring sales activities
Chief Operating Officer
FGP Inc
Lyman, ME
06.2011 - 05.2021
- Ran all aspects of restaurants/production facility with multiple outlets
- Handled state and federal requirements, filings, licensing, employment, payroll, ordering
- Managed inspections, taxes, menu design, website management, contract negotiation, banking, and all other business aspects
- Launched direct to store product line in 2019
Director of Schools / Vice Chair
RSU #57
Waterboro, ME
05.2009 - 05.2020
- Chair of Public Relations/Technology Committee
- Chair of Dropout Prevention Committee
- Vice Chair of Policy Committee
- State Legislative liaison
Lead Sales Consultant/Assistant Finance Manager
Clair Motor Group
Saco, ME
02.2008 - 04.2011
- Sold new, used, and wholesale cars from busy car lot
- Responsible for own client list and follow up skills
- Worked with financial applications and assisted finance manager
Regional Sales Manager
Affordable Cellular
Kennebunk, ME
04.2003 - 01.2008
- Oversaw daily operation of cellular phone stores
- Oversaw multiple employees, controlled inventory, scheduling, handled returns, and all mail, packages, payroll, and promotional items
Cash Operations Manager/Lead Trainer
HMS Host
Kennebunk, ME
01.1999 - 02.2003
- In charge of daily cash operations for multi-concept facility
- Organized regular inventory counts to keep records accurate and identify supply needs or loss points
- Planned layouts for optimum workflows and business results
Education
MBA - Business Administration - Business Management
University of Southern Maine
Portland, ME2028
BA - Political Science - Professional Practices
University of Southern Maine
Portland, MEAAS - Business Administration - Finance
York County Community College
Wells, MEAAS - Digital Media Technology - Graphic Design
York County Community College
Wells, MESkills
- Sales coordination
- Customer relations
- Problem solving
- Construction administration
- Issue troubleshooting
- Strategic planning
- Pharmacy operations
- Team leadership
- Contract negotiation
- Advanced math skills
Certification
- Bookkeeping Certification
- Honda Sales Certification
- MS Office Certification
- Maine School Management Certification
- ServSafe Management Certification (Current)
- Certified Pharmacy Technician
- Nutritional Coach Certification
- Personal Training Certification
Timeline
Certified Pharmacy Technician
Costco
10.2023 - Current
Operations Manager
DC Consulting Services
07.2021 - 12.2023
Chief Operating Officer
FGP Inc
06.2011 - 05.2021
Director of Schools / Vice Chair
RSU #57
05.2009 - 05.2020
Lead Sales Consultant/Assistant Finance Manager
Clair Motor Group
02.2008 - 04.2011
Regional Sales Manager
Affordable Cellular
04.2003 - 01.2008
Cash Operations Manager/Lead Trainer
HMS Host
01.1999 - 02.2003
MBA - Business Administration - Business Management
University of Southern Maine
BA - Political Science - Professional Practices
University of Southern Maine
AAS - Business Administration - Finance
York County Community College
AAS - Digital Media Technology - Graphic Design
York County Community College