Bryan Christie
Brownsville,WI
Summary
Results-driven Sales Associate experienced in customer engagement and relationship-building. Delivered enhanced customer satisfaction through effective CRM management and follow-up strategies. Demonstrated leadership in managing production teams, optimizing processes, and fostering operational efficiency to support sales initiatives.
Overview
1
1
Certification
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Automotive Sales Consultant
Van Horn Hyundai
Fond du Lac, WI
11.2023 - Current
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Presented Hyundai models, features, and available trim packages.
- Scheduled and conducted test drives for prospective buyers.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
- Updated CRM records with customer interactions and follow-up notes.
Shift Supervisor
Mid-States Aluminum
Fond Du Lac, WI, WI
01.2021 - 11.2023
- Managed team of 50+ production associates, overseeing productive production processes and meeting all deadlines.
- Trained new employees and delegated daily tasks to ensure operational efficiency.
- Prepared shift summary reports for the supervisor, highlighting goals and progress to inform management decisions.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Developed job assignments for Fabrication and Anodizing departments, planned production schedules and strengthened organization of task flows.
- Conducted routine inspections to check quality and compliance with established specifications.
Saw Area Lead
Mid-States Aluminum
04.2018 - 12.2020
- Monitored productivity in the area. Worked with saw operators to continually meet production goals.
- Inspected sawing machine operations to identify malfunctions and ensure optimal performance.
- Trained new employees on machine operations and safety procedures to enhance safety and operational readiness.
- Trained newly hired employees on machine operations and control set ups, explaining safety procedures to prevent injuries.
- Monitored productivity and collaborated with saw operators to consistently achieve production targets.
Saw Operator
Mid-States Aluminum
Fond du Lac, WI
10.2016 - 04.2018
- Operated saw equipment to cut aluminum extrusions to job specifications at Mid-States Aluminum.
- Inspected material measurements before cutting to match production requirements.
- Loaded aluminum stock onto saw for cutting for safe, accurate saw operation.
Education
Some College (No Degree) - Business Management
UW Oshkosh-Fond Du Lac
Fond Du Lac, WI 09.2022 - 05.2025
Skills
- Customer Engagement Strategies
- Sales Process Optimization
- Sales Performance Tracking
- Sales Metrics Analysis
- Lead Management
- Product Demonstration
- Customer Test Drive Coordination
- Contract Negotiation
- Sales Negotiation Techniques
- Client Acquisition Strategies
- CRM expertise
- Microsoft Office proficiency
- Production Planning
- Continuous Improvements
- Sales Training Techniques
- Motivational Leadership
- Conflict Resolution
Certification
- Advanced Supervisory Training - 24 hours
Advanced Supervisory Training
Training in conflict resolution, employee accountability, difficult conversations, and successfully managing change.
Timeline
Automotive Sales Consultant
Van Horn Hyundai
11.2023 - Current
Some College (No Degree) - Business Management
UW Oshkosh-Fond Du Lac
09.2022 - 05.2025
Shift Supervisor
Mid-States Aluminum
01.2021 - 11.2023
Saw Area Lead
Mid-States Aluminum
04.2018 - 12.2020
Saw Operator
Mid-States Aluminum
10.2016 - 04.2018