Bryan D. Donahoe
Jacksonville,Texas
Summary
Senior management professional with over 25 years of experience, offering strategic leadership and operational excellence to drive organizational success. Demonstrated expertise in project management, team collaboration, and process optimization, with a keen focus on achieving tangible results. Proven ability to navigate complex challenges, foster a culture of accountability, and adapt to evolving business needs. Recognized for strong decision-making skills, effective communication, and building high-performing teams.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr. Manager - Managed Technology & Security
J.M. Huber Corporation
10.2006 - 10.2023
- Managed team of technical resources responsible for supporting Enterprise applications (MS Exchange, Zantaz, OKTA, Office 365), server infrastructure (Windows, Linux, Unix), Citrix, VMWare, databases (SQL Server, Oracle), and Sharepoint.
- Provided support for sites within North America, South America, Europe, China, and other Asian countries that consisted of 5,000+ users and over 700 internal servers globally.
- Implemented MSA and managed external team of approximately 40 sysadmins responsible for day to day server administration and troubleshooting.
- Managed global Backup/DR project that replaced multiple file/folder backup solutions with Veeam including local backup repositories and Azure data storage replication.
- Implemented Azure infrastructure for Microsoft Business Intelligence solutions (Business Objects, PowerBi).
- Migrated enterprise to Office 365, including on premise Microsoft Exchange and Sharepoint to Azure.
- Implemented virtualization across all sites reducing overall hardware footprint.
- Introduced 3 tier server architecture at manufacturing facilities to provide high availability to business critical systems.
- Managed hosting of business critical systems including Oracle EBS and SAP as part of SaaS and IaaS arrangements with external partners. Coordinated provisioning of new systems and ensured SLA’s were adhered to according to contractual obligations. Externally hosted systems consisted of 200+ Microsoft/Linux/Unix servers.
- Facilitated network load and vulnerability testing of new applications prior to releasing the systems to the organization.
- Worked closely with business partners/customers to ensure a full understanding of their requirements and how IT can provide for their needs while also meeting the security requirements within the organization.
- Managed infrastructure projects related to divestitures and acquisitions within the organization.
- Developed a compliance audit process to be used throughout the enterprise that is intended to identify issues within the organization related to People/Process/Technology.
- Implemented a network monitoring solution (Network Observer) which allowed local site resources to monitor network utilization and respond to issues proactively.
- Worked directly with both internal and external auditing to ensure that policies and procedures are being followed.
- Managed E-Discovery process within email archive system as requested by Legal department.
- Assisted in the development of ITIL and ISO documentation for the IT organization. Annual review performed and updates were made accordingly.
- Coordinated the tracking and compilation of Cyber Security Metrics while driving compliance specific to the following areas: end point protection, OS/application patching, firmware updates, OS/application vulnerabilities, and Cyber Security training. Metrics were reported to Board of Directors on quarterly basis.
- Drove enterprise level Cyber Security initiatives globally for the two largest Huber businesses.
- Drove standardization for all processes, procedures, and initiatives throughout global organization.
- Evaluated and implemented multiple security solutions including privileged account management (PasswordSafe), endpoint security (Avecto), end point protection (Crowdstrike), OS/application patching (Ivanti), and risk intelligence (Kenna Solutions).
- Partnered with the Risk Management Council within the organization to identify the risk levels assigned to intellectual property and remediate accordingly.
- Performed annual review of IT policies and standard operating procedures.
- Implemented a New Hire and Annual Cyber Security training program that was mandatory for all employees, contractors, and consultants that have access to company IT systems.
- Worked with manufacturing facilities management to assist in managing and securing process control networks. Provided solutions for allowing real time access to production data.
- Utilized 3rd party software (Qualys/Kenna) to evaluate and drive remediation of vulnerabilities associated with all network attached systems, and internal/external web sites.
- Implemented Change Management process and policies related to IT infrastructure.
- Drove lifecycle management including upgrades of OS, firmware, and applications prior to end of life. Projects have included MS Server 2008 to Server 2016, Server 2012 to Server 2019, Active Directory, Citrix, SQL, and multiple applications hosted both internally and externally.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Systems Engineer/Team Lead
J.M. Huber Corporation
03.2002 - 10.2006
- Served as IT Team Lead with responsibilities that included: Interfacing with the user community to ensure that services provided meet required standards, holding staff meetings to stay comprised of all IT related operational tasks, meeting with team members individually to discuss any issues related to the team, utilizing feedback on my performance to improve as team lead and managing daily IT operational tasks.
- Worked closely with the business units on IT projects that provide business value to the sector.
- Implemented and supported the SOX Portal for Sarbanes Oxley compliance.
- Developed and implemented project plan to migrate the email system from Netware’s GroupWise to Microsoft Exchange.
- Implemented a document management system from Full Circle Systems called DocVue. This included SQL database management, application back end support, and workflow design for AP invoice and AFE approval. Worked directly with Full Circle Systems developers to troubleshoot and resolve issues with their product.
- Implemented additional instance of DocVue system to manage the Trade Confirmations documentation.
- Managed all site data centers, including the main office in Houston, and remote sites in Denver, Colorado, and Sheridan, Wyoming.
- Implemented a monitoring solution for all data centers that includes monitoring temperature, humidity, power, and moisture. This solution provided immediate notifications to the appropriate personnel when thresholds were exceeded.
- Assisted in the implementation of a new Linux based accounting system by providing Citrix as the primary method of deployment for the application front end.
- Worked with vendors to design and install a new UPS system in the Houston office data center, which increased the battery up time from 8 minutes to 55 minutes, and increased power capacity from 15KVa to 30KVa.
- Supported approximately 50 Windows 2000/2003 Servers including Citrix Presentation Server 4.0, SQL 7.0, SQL 2000, Active Directory domain controllers, application servers, IIS servers, and file/print servers.
- Provided remote infrastructure support to sites in Denver, Colorado, and Sheridan, Wyoming.
- Worked with Enterprise Active Directory team, which consisted of Corporate and other sector IT staff, to design and implement an enterprise wide Active Directory. This allowed the integration of all resources between each of the sectors and the corporate office.
- Migrated the sector from an NT 4.0 domain to a Windows 2000 Active Directory domain and then to a Windows 2003 Active Directory domain. This included design of the Active Directory infrastructure and utilizing NetIQ’s Domain Migration Administrator to assist in the migration of user accounts.
- Migrated all file and print services from Netware to Windows 2000 Server, and then to Windows Server 2003.
- Migrated DNS from Unix to Windows 2000 AD integrated DNS, and then to Windows Server 2003 AD integrated DNS.
- Implemented AD group policies to secure the domain, servers, and workstations.
- Developeded intelligent login scripts using VBScript.
- Implemented Windows Sharepoint Services to enable departments to utilize document libraries and surveys.
- Implemented Microsoft Operations Manager 2005 to monitor the health of Active Directory on all Domain Controllers.
- Utilized 3rd party tools such as Hyena for Active Directory and systems administration.
- Implemented HP Systems Insight Manager to monitor all HP/Compaq server hardware.
- Implemented IPSwitch’s WhatsUp Professional to monitor all servers for up/down time.
- Migrated Citrix Server farm consisting of 14 servers from MetaFrame 1.8 to Presentation Server 4.0 Enterprise Edition. Implemented enhanced application deployment methods in Citrix by using new features including the Program Neighborhood Agent and the Citrix Web Interface.
- Supported the following applications in the Citrix environment: GroupWise, Office 2003, Landmark Aries, Production Access, SBClient, TrackIt, PIDwights, PowerTools, and other various oil and gas applications.
- Performed basic network administration on Cisco switches including port enabling/disabling, port speed, and duplex modification.
IT Consultant-Sysadmin
The New Power Company
04.2001 - 03.2002
- Solely responsible for approximately 25 NT/2000 servers including MS SQL Server, Oracle, IIS 4.0, file, print, and other miscellaneous servers.
- Designed and implemented Windows 2000 Active Directory.
- Built, configured, and supported internal web servers running IIS 4.0.
- Configured "Secure Extranet Architecture" for external access to internal LiveLink document management infrastructure via web server located in Enron dmz running Microsoft IIS 4.0.
- Implemented a backup solution using Veritas Backup Exec and a Compaq DLT Tape Library.
- Designed and implemented a document management system using Opentext's LiveLink.
- Installed and tested additional LiveLink modules including Directory Services and LiveLink Explorer.
- Began migration of servers from Windows NT to Windows 2000 Server.
- Implemented Citrix Metaframe to allow remote users access to all internal resources.
- Implemented a security checklist for all Microsoft web servers to prevent virus attacks.
- Utilized Citrix Nfuse to deploy published applications via web browser.
- Performed backup functions for Lotus Notes administration.
- Ordered and built all server hardware using Compaq ProLiant servers and related hardware.
- Installed and maintained virus protection on all servers using McAfee's Netshield.
- Implemented power backup solution in remote sites utilizing Compaq UPS's.
- Performed basic SQL security requests.
- Performed NT security using Enterprise Administrator utility.
- Migrated user data from Enron resources on to New Power servers.
- Began testing and implementation of Windows 2000 WINS, DHCP, and DNS.
- Set up server monitoring for email and paging alerts using Compaq Insight Manager.
Education
Computer Science
San Jacinto College
Pasadena, TexasHigh School -
La Porte High School
La Porte, Texas05.1989
Skills
- Project Management
- Information Security Management
- Infrastructure Management
- IaaS & SaaS Vendor Management
- Internal & External Resource Management
- IT/OT Infrastructure Convergence
- Data Backup & Recovery (On-Site & Cloud)
- Divestitures & Acquisitions
- Lifecycle Management
- Compliance
- Operations Management
- Troubleshooting & Problem Resolution
Certification
- ITIL 4.0 Foundation certification currently in process.
- 5 Conversations to Transform Trust & Engagement at Work, 11/01/16.
- Became certified AchieveGlobal facilitator for Leadership and Customer Service Training Programs at the Deliver and Develop Levels, 01/01/14.
- AchieveGlobal Certifications: Building Trust Under Pressure, 03/01/13, Hallmarks of Supervisory Success, 05/01/13, Identifying Work Priorities, 05/01/13, Setting Verifiable Goals, 10/01/13, Planning for Performance Discussions, 11/01/13, Managing Work Priorities I, 06/01/14.
- CCA-Certified Citrix Administrator, 10/01/00.
- MCSE-Microsoft Certified Systems Engineer for Windows NT 4.0, 12/01/99.
- MCP + Internet, 12/01/99.
- CNA-Certified Novell Administrator for Netware 3.1x, 09/01/95.
Timeline
Sr. Manager - Managed Technology & Security
J.M. Huber Corporation
10.2006 - 10.2023
Systems Engineer/Team Lead
J.M. Huber Corporation
03.2002 - 10.2006
IT Consultant-Sysadmin
The New Power Company
04.2001 - 03.2002
Computer Science
San Jacinto College
High School -
La Porte High School
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