Dynamic Senior Technical Product Manager with a proven track record at Audacy, excelling in strategic planning and product management. Achieved a 30% reduction in engineering time through effective backlog management and process improvement. Skilled in JIRA and corporate communication, driving successful project outcomes and enhancing team collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Technical Product Manager
Audacy
Denver, CO
04.2023 - 07.2024
Refined legends from the product team roadmap into smaller epics and user stories to be completed in a 3-month program increment using SAFe/Agile practices and principles.
Manage and report the engineering team’s progress and delays on in-flight work using JIRA and Confluence.
Refine and prioritize the engineering team’s backlog of defects, stories, and tasks.
Manage release cadence for the mobile Android/Android Auto, Apple/CarPlay, and web platforms.
Managed a three-month rewrite of the Audacy client code base, which resulted in a 30% reduction in the engineering time to implement and test new features and enhancements.
Reduced application crashes by 18%, stream drop, and disconnect issues by 28%.
Decreased release cadence from 8 weeks to 6 weeks by implementing feature flags, smaller feature requests, and increased automated test cases.
Reduced the client engineering team backlog by 60% by removing duplicate tickets, implementing backlog review sessions, and defect ticket review with the QA team.
Senior Project Manager
Zions Bank Corp
Salt Lake City, UT
10.2022 - 03.2023
Oversee and ensure the completion of all project tasks for the seven ongoing projects assigned to me.
Develop, manage, and report the project budget and timelines.
Monitor progress to ensure the project stays on schedule and within budget and meets all regulatory requirements.
Facilitate meetings with the project team.
Communicate project status to managers, peers, and business partners.
Evaluate project outcomes and recommend improvements as needed.
Senior Technical Product Manager
Audacy
Denver, CO
01.2022 - 08.2022
Company Overview: (Short-term contract)
Assisted business stakeholders in understanding the impacts of requests on the project, associated applications, and road map timelines.
Collaborated with technical team members to help guide the development of customized solutions.
Gather and document functional and non-functional requirements from business stakeholders, engineering, and QA.
Refined requirements (user stories) so they are readily consumable by software engineers and DevOps.
Assisted with the transition from native iOS (Swift) and Android (Kotlin) legacy mobile applications to new React Native code-based applications.
Validated feature/function parity between legacy applications and new React applications.
(Short-term contract)
Senior Product Manager
iFIT
Logan, UT
01.2021 - 12.2021
Collaborate with key stakeholders to define product roadmaps and backlogs.
Define requirements for complex software products.
Provided leadership for the product tribe, creating user stories, timelines, and roadmaps to achieve project goals and meet company objectives and key results.
Prepare estimates and detailed project plans for all project phases in partnership with project managers and team technical leads.
Increased year-over-year viewership of iFIT content by over 350%.
Implemented closed captioning on over 14,000 VOD workouts and added translations on all VOD workouts in 9 languages.
Facilitated a complete redesign of the iFIT user home screen in the iFIT application, resulting in a 32% increase in started and completed workouts.
Senior Product Owner
Echostar/Dish Technologies (SlingTV)
American Fork, UT
01.2015 - 01.2021
Deliver guidance for necessary backend systems’ updates/enhancements, changes to support service, and third-party integrations for all new client features and functionalities.
Manage a wide range of activities and operations for the Apple platform team, while serving as product owner.
Leverage exceptional skills to delegate UAT testing efforts for offshore teams and outside Dish test group aimed at achieving set objectives.
Facilitate executive stakeholders regarding schedules, issues, roadblocks, and potential slippage of target dates for profound decision-making.
Commended for directing all releases to major partners at Apple, Google, Roku, Amazon, and Microsoft.
Successfully administered overall deliverables, action items, project risks, dependencies, and status reporting for all client platforms that support SlingTV by developing and executing efficient schedules.
Operated and achieved set targets, while serving as Scrum master for JavaScript platforms, including Smart TV, Browser, and X-Box for 15 months.
Spearheaded diverse aspects of project, release, and budget management to ensure smooth processes.
Formulated and standardized day-to-day tasks for a team of eight developers and four quality assurance analysts to attain set goals.
Examined user interfaces and underlying technologies, including Microsoft SQL DBMS by applying proven expertise.
Devised and implemented strategic test plans and cases by utilizing data from change request documents, software specifications, and business requirements.
Conducted detailed analysis and ensured proper allocation of resources, while managing implementations of $85M+ annually.
Resolved major issues reported by the internal help desk and external clients that increased customer satisfaction.
Recognized for efficiently launching new clients or updates to existing clients through determining and evaluating business requirements, as well as handling changes.
Capitalized on Borland StarTeam configuration management and defect-tracking software for generating and providing accurate reports.
Played a vital role in maintaining the overall pace of the test environment with products’ changing features by coordinating with project managers and developers.
Education
Bachelor of Science - Information Systems and Technology
Audacy, Denver, CO, Senior Technical Product Manager, 04/01/23, 07/01/24, Refined legends from the product team roadmap into smaller epics and user stories to be completed in a 3-month program increment using SAFe/Agile practices and principles., Manage and report the engineering team’s progress and delays on in-flight work using JIRA and Confluence., Refine and prioritize the engineering team’s backlog of defects, stories, and tasks., Manage release cadence for the mobile Android/Android Auto, Apple/CarPlay, and web platforms., Managed a three-month rewrite of the Audacy client code base, which resulted in a 30% reduction in the engineering time to implement and test new features and enhancements., Reduced application crashes by 18%, stream drop, and disconnect issues by 28%., Decreased release cadence from 8 weeks to 6 weeks by implementing feature flags, smaller feature requests, and increased automated test cases., Reduced the client engineering team backlog by 60% by removing duplicate tickets, implementing backlog review sessions, and defect ticket review with the QA team.
Zions Bank Corp, Salt Lake City, UT, Senior Project Manager, 10/01/22, 03/01/23, Oversee and ensure the completion of all project tasks for the seven ongoing projects assigned to me., Develop, manage, and report the project budget and timelines., Monitor progress to ensure the project stays on schedule and within budget and meets all regulatory requirements., Facilitate meetings with the project team., Communicate project status to managers, peers, and business partners., Evaluate project outcomes and recommend improvements as needed.
Audacy, Denver, CO, Senior Technical Product Manager, 01/01/22, 08/01/22, Assisted business stakeholders in understanding the impacts of requests on the project, associated applications, and road map timelines., Collaborated with technical team members to help guide the development of customized solutions., Gather and document functional and non-functional requirements from business stakeholders, engineering, and QA., Refined requirements (user stories) so they are readily consumable by software engineers and DevOps., Assisted with the transition from native iOS (Swift) and Android (Kotlin) legacy mobile applications to new React Native code-based applications., Validated feature/function parity between legacy applications and new React applications.
IFIT, Logan, UT, Senior Product Manager, 01/01/21, 12/01/21, Collaborate with key stakeholders to define product roadmaps and backlogs., Define requirements for complex software products., Provided leadership for the product tribe, creating user stories, timelines, and roadmaps to achieve project goals and meet company objectives and key results., Prepare estimates and detailed project plans for all project phases in partnership with project managers and team technical leads., Increased year-over-year viewership of iFIT content by over 350%., Implemented closed captioning on over 14,000 VOD workouts and added translations on all VOD workouts in 9 languages., Facilitated a complete redesign of the iFIT user home screen in the iFIT application, resulting in a 32% increase in started and completed workouts.
Echostar/Dish Technologies (SlingTV), American Fork, UT, Senior Product Owner, 01/01/15, 12/31/21, Deliver guidance for necessary backend systems’ updates/enhancements, changes to support service, and third-party integrations for all new client features and functionalities., Manage a wide range of activities and operations for the Apple platform team, while serving as product owner., Leverage exceptional skills to delegate UAT testing efforts for offshore teams and outside Dish test group aimed at achieving set objectives., Facilitate executive stakeholders regarding schedules, issues, roadblocks, and potential slippage of target dates for profound decision-making., Commended for directing all releases to major partners at Apple, Google, Roku, Amazon, and Microsoft., Successfully administered overall deliverables, action items, project risks, dependencies, and status reporting for all client platforms that support SlingTV by developing and executing efficient schedules., Operated and achieved set targets, while serving as Scrum master for JavaScript platforms, including Smart TV, Browser, and X-Box for 15 months.
Staywell, Salt Lake City, UT, Technical Project Manager | Quality Assurance Analyst, 01/01/07, 12/31/15, Spearheaded diverse aspects of project, release, and budget management to ensure smooth processes., Formulated and standardized day-to-day tasks for a team of eight developers and four quality assurance analysts to attain set goals., Examined user interfaces and underlying technologies, including Microsoft SQL DBMS by applying proven expertise., Devised and implemented strategic test plans and cases by utilizing data from change request documents, software specifications, and business requirements., Conducted detailed analysis and ensured proper allocation of resources, while managing implementations of $85M+ annually., Resolved major issues reported by the internal help desk and external clients that increased customer satisfaction., Recognized for efficiently launching new clients or updates to existing clients through determining and evaluating business requirements, as well as handling changes., Capitalized on Borland StarTeam configuration management and defect-tracking software for generating and providing accurate reports., Played a vital role in maintaining the overall pace of the test environment with products’ changing features by coordinating with project managers and developers.
Affiliations
Patent Publication number: 20240393938 Adaptive Progressions Through Content