Dedicated team player with proven customer service skills. Experience in training staff and resolving complaints effectively, ensuring high satisfaction and loyalty rates.
Overview
2
2
years of professional experience
Work History
Team Captain
Smoothie King
04.2026 - Current
Led team to consistently meet customer service standards and enhance guest experiences.
Trained new staff on smoothie preparation techniques and operational procedures.
Coordinated daily shift activities to ensure efficient workflow and productivity.
Monitored inventory levels, reducing waste through effective stock management practices.
Resolved customer complaints promptly, enhancing satisfaction and loyalty rates.
Crew Member
McDonald's
12.2024 - 02.2026
Provided exceptional customer service by efficiently handling orders and addressing inquiries.
Collaborated with team members to maintain cleanliness and organization in dining area and kitchen.
Operated kitchen equipment, ensuring adherence to safety and sanitation standards.
Assisted with training new crew members on operational procedures and customer service techniques.