Summary
Overview
Work History
Education
Skills
Timeline
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Bryan Foster-Miles

Ozark,MO

Summary

Proven Operations / Logistics Manager with a track record of enhancing efficiency and customer satisfaction at Victory Packaging. Skilled in logistics knowledge and fostering teamwork, I've led high-performing teams to exceed operational goals. Strategic route planning and problem-solving abilities have significantly reduced costs, demonstrating a steadfast commitment to results and improvement.

Overview

21
21
years of professional experience

Work History

Delivery Driver

DoorDash
11.2019 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Operations Manager

Victory Packaging
05.2013 - 08.2019
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Monitored logistics performance and identified improvement opportunities.
  • Coordinated dispatching of 15 drivers to accomplish daily delivery requirements.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Reduced warehouse storage costs with effective space utilization strategies.
  • Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.

Operations Supervisor

UPS
03.2003 - 02.2013
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Motivated and trained employees to maximize team productivity.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Completed bi-weekly payroll for 50+ employees.

Education

Bachelor of Arts - Communications

Southeast Missouri State University
Cape Girardeau, MO

Bachelor of Arts - Communications

Lindenwood University
Saint Charles, MO

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Dependable and reliable
  • Attention to Detail
  • Punctual and Reliable
  • Problem-Solving
  • Time management skills
  • Route Management
  • Local routes understanding
  • Route Planning
  • Complex Problem-Solving
  • Logistics knowledge
  • Efficiency and Time Management
  • Warehouse Operations

Timeline

Delivery Driver

DoorDash
11.2019 - Current

Operations Manager

Victory Packaging
05.2013 - 08.2019

Operations Supervisor

UPS
03.2003 - 02.2013

Bachelor of Arts - Communications

Southeast Missouri State University

Bachelor of Arts - Communications

Lindenwood University

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Bryan Foster-Miles