Bryan Garcia
Deland, FL,FL
Summary
Seasoned Owner / Operator at GMC Facility Solutions, LLC, with a proven track record in business operations management and staff training and development. Leveraged expertise in market analysis and vendor negotiation to drive a significant increase in annual sales. Excelled in fostering client relationships and optimizing profitability, demonstrating exceptional negotiation and leadership skills.
Overview
8
8
years of professional experience
Work History
Owner / Operator
GMC Facility Solutions, LLC
Deland, FL
03.2021 - Current
- Executed on-time, under-budget project management to adhere to project road map.
- Optimized supply chain to reduce materials costs and improve distribution.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Hired, trained, and mentored staff members to maximize productivity.
- Represented the organization at conferences, events, and networking activities as needed.
- Established policies and procedures that promoted an ethical work environment.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
Account Manager
CD Maintenance Company
Longwood, FL
09.2023 - 12.2024
- Onboarded new team members to integrate into organization.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Identified upselling and cross-selling opportunities to maximize account growth and revenue generation.
- Recruited, hired and trained new hires to optimize profitability.
- Addressed customer questions and concerns regarding products and services.
- Established strong relationships with decision-makers and influencers within client organizations.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Acted as main point of contact in matters relating to client concerns and needs.
- De-escalated customer interactions by providing alternative solutions to issues.
- Resolved customer complaints in a timely manner.
- Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
- Identified customer needs by asking questions and advising on best solutions.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Created comprehensive reports on account performance and presented them to senior management.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
Facility Manager
The Rink Deland
DeLand, FL
03.2018 - 10.2024
- Scheduled and monitored on-site inspections of facility.
- Developed and implemented preventive maintenance programs for facility infrastructure components.
- Enforced tenant and vendor compliance with insurance requirements and coordinated claims.
- Managed implementation and operation of building preventive maintenance program.
- Collected, analyzed and prepared reports of statistical data to assess facility management objectives.
- Assisted in developing emergency response plans for natural disasters or other emergencies.
- Inspected equipment, facility grounds, external building structure and systems on regular basis.
- Enforced compliance with OSHA regulations and company policies.
- Conducted regular inspections of facilities to ensure safe working conditions.
- Maintained records relating to all aspects of facilities management including financial data.
- Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
Assistant Manager
SUBWAY®Restaurants
Debary, FL
08.2016 - 04.2018
- Created reports on sales trends, inventory levels, and financial data.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
- Analyzed business performance data and forecasted business results for upper management.
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
- Supervised daily operations including scheduling shifts, assigning duties.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Education
High School Diploma -
Deltona High School
Deltona, FL05-2016
Skills
- Sales negotiation
- Mechanical recoveries
- Staffing
- DOT compliance
- Business operations management
- Market analysis
- Cost management
- Inventory management
- Recruiting and hiring
- Operations management
- Relationship management
- Profit optimization
- Operational reporting
- Staff training and development
- Client relationship management
- Documentation and reporting
- Operations oversight
- Vendor negotiation
- Business planning
- Personnel management
- Finance management
- Negotiation
Timeline
Account Manager
CD Maintenance Company
09.2023 - 12.2024
Owner / Operator
GMC Facility Solutions, LLC
03.2021 - Current
Facility Manager
The Rink Deland
03.2018 - 10.2024
Assistant Manager
SUBWAY®Restaurants
08.2016 - 04.2018
High School Diploma -
Deltona High School
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