Summary
Overview
Work History
Education
Skills
Timeline
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Bryan Garcia-Raymundo

Bellevue,NE

Summary

Dynamic and results-driven professional with extensive experience in installation, repair, and customer service, notably at Walmart. Expert in troubleshooting and preventive maintenance, enhancing operational efficiency and customer satisfaction. Skilled in using both hand and power tools, with a knack for project management and fostering team improvement. Achieved significant quality assurance milestones by prioritizing attention to detail and mechanical aptitude.

Overview

9
9
years of professional experience

Work History

Service Technician

Walmart
08.2023 - 05.2024
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Provided technical support and maintenance services for range of computer hardware and software.

Tire Technician

Discount Tire
05.2022 - 07.2023
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Enhanced safety standards by conducting thorough inspections of tires and related components.
  • Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Disposed of old tires correctly, meeting safety and environmental requirements.
  • Achieved customer retention through attentive follow-up calls after service visits, ensuring satisfaction with completed work.
  • Reduced inventory costs by accurately tracking stock levels and ordering supplies as needed.
  • Identified problems and replaced worn tires on variety of vehicles.
  • Repaired punctures by locating leaks, removing embedded objects, and patching holes.

Siding Installer

Family Business
05.2015 - 08.2021
  • Assisted in training new team members on best practices for siding installation, fostering a culture of continuous improvement within the company.
  • Improved siding installation quality by carefully measuring, cutting, and fitting materials to match specific project needs.
  • Achieved seamless transitions between various siding materials for aesthetically pleasing results.
  • Increased customer satisfaction with precise installations that met or exceeded industry standards.
  • Utilized advanced tools and equipment to ensure precision cuts and alignments during installation projects.
  • Reduced project completion time by efficiently managing work tasks and maintaining organized job sites.
  • Collaborated closely with other construction professionals, such as carpenters and roofers, to maintain cohesive exterior designs across multiple building elements.
  • Exceeded client expectations by addressing concerns promptly and providing excellent customer service throughout the project duration.

Education

High School Diploma -

South High School
Omaha, NE

Skills

  • Installation and Repair
  • Attention to Detail
  • Preventive Maintenance
  • Troubleshooting ability
  • Customer Service
  • Work with Minimal Supervision
  • Valid Driver's License
  • Punctual and Reliable
  • Mechanical abilities
  • Troubleshooting skills
  • Flexible and Adaptable
  • Hand tool knowledge
  • Power tool proficiency
  • Repair Techniques
  • Diagnostic Testing
  • Heavy Lifting
  • Mechanical Aptitude
  • Quality Assurance
  • Hand tool expertise
  • Electrical Systems
  • Diagnostics skill
  • Technical Support
  • Project Management

Timeline

Service Technician

Walmart
08.2023 - 05.2024

Tire Technician

Discount Tire
05.2022 - 07.2023

Siding Installer

Family Business
05.2015 - 08.2021

High School Diploma -

South High School

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